Food and Beverage Supervisor

Company Description

Come and join our team at Pullman Cairns International. The Pullman legacy embodies the spirit of boundless innovation, brilliances and limitless possibilities. Redefined hospitality by seeing the familiar differently We are who we serve, we hire for personality, train for the skill. We help you grow and learn, so that work brings purpose to your life. By joining the team, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.

WE SEEK OPPORTUNITIES I WE CONNECT WITH MEANING I WE MAKE AN IMPACT

Our Service spirit, call to action that brings us together with a shared purpose, we believe that true progress is collective. We embrace a shared responsibility to shape a positive and inclusive future for all. We hire for personality and train for skill.

Our esteemed hotel is centrally located in Cairns City. Our property features 324 elegantly appointed rooms, 18 versatile meeting spaces, Coco's Kitchen and Bar, as well as in-room dining services. We're now looking for a dedicated and hands-on Food and Beverage Supervisor to lead our service team across a variety of dining experiences. If you're passionate about hospitality, thrive in a fast-paced environment, and take pride in leading a team to deliver exceptional guest experiences - this could be your next opportunity.

Job Description

Step into a leadership role with Pullman Cairns International as a full-time Food and Beverage Supervisor.

We're looking for a passionate and experienced hospitality professional ready to take the next step in their career. This is a fantastic opportunity to grow with a renowned 5-star hotel brand, overseeing service across Coco's Kitchen + Bar, the Pool Bar, and our diverse conference and event spaces.

In this hands-on role, you'll supervise daily operations across multiple outlets, leading and supporting the team through breakfast, lunch, dinner, and event service. With a focus on delivering seamless, high-quality experiences, you'll play a key role in maintaining service standards and fostering a positive team culture. Flexibility to work both AM and PM shifts, including weekends and public holidays, is essential.

What you'll be doing:

• Supervising day-to-day operations across restaurant, bar, and event spaces

• Leading, training, and motivating team members to perform at their best

• Supporting recruitment, scheduling, and payroll processes

• Collaborating closely with kitchen and event teams to ensure smooth service delivery

• Maintaining high standards of service, cleanliness, and presentation

• Managing guest feedback with professionalism and care

• Upholding brand standards and contributing to a supportive team environment

• Assisting with stock control and inventory management

Qualifications

What we're looking for:

• Proven food and beverage leadership experience, ideally in a hotel or resort

• A current Responsible Service of Alcohol (RSA) certificate

• Familiarity with Infrasys (Shiji) POS systems is highly regarded

• Strong leadership and communication skills

• A hands-on, service-focused approach with a sharp eye for detail

• Availability to work a rotating roster, including nights, weekends, and public holidays

If you're service-driven, thrive in a fast-paced environment, and are ready to lead by example, we'd love to hear from you.

Additional Information

Why work for Accor?

Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.

Benefits Your Way

• Immediate access to global accommodation and F&B discounts
• LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training.
  
• Recognition of service anniversaries and Accor Tenure Milestones.

Our Commitment to Diversity & Inclusion.

• We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.