Disability & Mental Health Support Worker - Sleepovers Required

18 hours ago


Newcastle, New South Wales, Australia Dandelion House Full time $55,000 - $65,000 per year

Employment Type:

  • Casual Employment - Newcastle and Maitland (Sleepover's required)

About Dandelion House:

  • Dandelion House is an accredited NDIS Disability Service Provider operating across the Newcastle, Maitland, and Dubbo regions. We specialise in providing Supported Independent Living (SIL) accommodation for people with a disability. We take pride in delivering high-quality, person-centred services that are tailored to meet the unique needs of each Participant, ensuring respect, dignity, and independence are at the heart of everything we do.

About this Role:

  • We are seeking passionate and resilient individuals to join our team and support our Participants in achieving their goals, as well as developing their social and independent living skills.
  • This role is based in the Newcastle and Maitland areas and involes working across a 24/7 roster which could include mornings, afternoons, nights, weekends, and public holidays.

Key Responsibilities:

  • Collaborate effectively within a supportive and professional team environment.
  • Demonstrate and uphold person-centred care principles in all interactions with Participants.
  • Management of emotions and challenging behaviours with patience, empathy, and professionalism.
  • Complete administrative tasks accurately and promptly, including shift notes, reports, and other documentation.
  • Provide direct support to individuals with disabilities across a range of activities of daily living, which may include: Domestic duties and household tasks, Personal care assistance, Social support, Medication support, Manual handling and mobility assistance, Transportation, Meal preparation, and Attending appointments or outings.
  • Build, establish, and maintain positive relationships with all key stakeholders, including Participants, their families, guardians, and other involved services, ensuring respectful and effective communication at all times.

Essential Criteria:

  • Valid, unrestricted driver's licence.
  • Current First Aid certificate (or willingness to obtain).
  • Current NDIS worker check (or willingness to obtain).
  • Current Working With Children's Check (or willingness to obtain).
  • Reliable vehicle with current registration and comprehensive insurance, suitable for transporting Participants.
  • Flexibility to work across mornings, afternoons, nights, weekends, and public holidays.
  • MUST be available to work sleepover shifts.
  • Excellent written and verbal communication skills.
  • Strong computer skills.
  • Smart Phone.

Desired Criteria:

  • Relevant industry qualification.
  • Previous experience working in the community services sector.
  • Demonstrated experience supporting individuals with mental health, complex needs, and challenging behaviours.

Due to the high volume of applications, only shortlisted candidates will be contacted.



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