Host Responsibility External Stakeholder Manager

4 days ago

Greater Adelaide SA, Australia SkyCity Full time $80,000 - $120,000 per year

Host Responsibility External Stakeholder Manager

About the role.

As the Host Responsibility External Stakeholder Manager, you will play a role in shaping and executing strategies that foster trust, collaboration, and a shared commitment to responsible gaming. You will be responsible for designing and implementing a forward looking stakeholder engagement strategy for Host Responsibility, while building relationships with treatment service providers, public health organisations, community leaders, and government agencies to promote SkyCity's Host Responsibility practices. This role also involves collaborating across the gaming industry to identify and integrate best practice harm minimisation solutions as part of SkyCity's continual improvement efforts. You will champion SkyCity's safer gaming initiatives both externally and within SkyCity Adelaide, support Gambling Harm Awareness campaigns aligned with state based programs, and ensure these initiatives are embedded within SkyCity's harm minimisation framework. You will work closely with stakeholders to ensure Host Responsibility practices are inclusive and responsive to the multicultural and multilingual backgrounds of SkyCity's diverse customer base.

About you

You will possess strong facilitation, presentation, and public speaking skills, with the ability to clearly and persuasively communicate ideas to diverse stakeholders both in writing and in person. You will demonstrate active listening to understand stakeholder concerns and foster trust and collaboration, while building and maintaining positive relationships across internal and external networks. Adaptability in engagement approaches is essential, ensuring communication is tailored to the stakeholder's background, preferences, and style. The role requires a proactive mindset to anticipate potential challenges and deliver innovative solutions that align with both SkyCity's objectives and stakeholder needs. You will have experience in developing and executing engagement strategies, along with managing multiple initiatives simultaneously. You will have a strong understanding of responsible gambling principles and best practices, and a commitment to promoting responsible gaming and safeguarding the wellbeing of casino guests.

What's in it for you?

Besides working with great people and getting firsthand experience of SkyCity's newest entertainment offerings, you will also be rewarded with a range of employee benefits including;

  • Free employee meals available at our employee restaurant.
  • Subsidised car parking and public transport tickets.
  • Discounts available across SkyCity Adelaide venues.
  • Discount health insurance, free flu vaccinations, skin checks and other health checks.
  • Access to Employee Assistance Program (EAP).

At SkyCity, our career opportunities are as diverse as our workforce. We don't just embrace differences; we value and support them. Our hiring is centred on capability and performance, regardless of gender, gender identity, race, origin, age, educational background, disability, or religious beliefs. We're here to empower you to shine. Our willingness to adapt ensures you can chart your path with us Join us at SkyCity and be extraordinary by being you.

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