Quality Assurance Manager

Digital Portfolio Team, Courts Tribunals and Service Delivery
Location – 6 Parramatta Square, Parramatta CBD
Employment type – We are creating a Talent Pool to fill future ongoing and temporary opportunities
Salary – 129,464 -- $142,665 pa plus superannuation and leave loading
Your role
The
Quality Assurance Manager
within the Courts and Tribunal Services Division's Digital Products Team, will lead the end-to-end testing of digital systems and maintain robust quality assurance processes. Your work will ensure our applications meet high standards, reduce defects, and deliver reliable services to the community.

What You'll Do
As part of the QA Manager, you will

Lead and manage a team of QA professionals and external vendors to support digital applications.

Develop and implement a comprehensive test strategy across multiple applications.

Analyse business requirements and design testing plans to minimise risks and system outages.

Oversee test environments and manage deployments for development, testing, and release.

Administer and maintain test suites for unit, integration, system, and user acceptance testing while supporting the test automation team

Prepare detailed test reports and collaborate with developers to resolve defects.

Maintain ICT quality management policies and ensure compliance with standards.

Drive continuous improvement initiatives to enhance performance and customer satisfaction.

What We're Looking For
Strong experience in designing quality frameworks and test strategies for application portfolios.

In-depth understanding of the Software Development Life Cycle and testing methodologies.

Proven Leadership Skills With Experience Managing Teams And Resources.
Qualifications in Information Technology or equivalent experience, with ongoing professional development.

Ability to influence and negotiate, demonstrate accountability, and manage complex stakeholder relationships.

Familiarity with quality management standards and risk compliance practices.

Download the role description.

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.

To apply directly via the DCJ Careers site click here. Search for the job and click the 'Apply now' button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer
We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Apply now and join Australia's top public sector employer where we will support you and provide an exciting and flexible working environment

Are you ready to join us?
Requirements
Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing 1 targeted question below with a brief outline on how you meet the requirements of the role:

"In an environment with multiple Test Projects describe how you would use your teams limited resources with the available data of Priorities, estimates to meet expected milestone dates". Please provide an example of a sample capacity plan for a project including test cycles.

Applications close:
Wednesday, 19 November 2025 at 11:59pm AEST.

Got a question?
For more information about the role or what it's like to work for DCJ, please contact the hiring manager Benjamin Bowcock at

If you've got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Mayur Kaushik on or via

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Applying for DCJ jobs on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook:

The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more:

The careers site currently promotes this service on the 'Discover roles with DCJ in regional NSW' page.