Warehouse Optimisation Manager

3 days ago

West End, Queensland, Australia Adorne Pty Ltd Full time $80,000 - $120,000 per year

About us

adorne is an Australian owned wholesaler and retailer of ladies' fashion clothing and accessories.  We pride ourselves on our quality product, excellent customer service and vibrant team environments.

Position Summary

The Warehouse Optimisation Manager at adorne is responsible for overseeing all warehousing and logistics within the business. This includes managing inventory, streamlining the supply chain, optimising the customer experience and ensuring the smooth execution of business processes on and offline. The Warehouse Optimisation Manager will also oversee technology and systems within the warehouse. You'll work cross functionally to identify inefficiencies and implement solutions for the business as we scale while ensuring the day-to-day operational functions are running smoothly and efficiently. The role works closely with the marketing, buying and sales teams to align operational strategies with company goals, driving both customer satisfaction and business objectives.

Key Duties and Responsibilities:

Inventory and supply chain management

  • Oversee all aspects of order fulfillment including warehouse operations, shipping and logistics and returns processing

  • Work closely with Inventory Controller to ensure minimal stock discrepancies and implement processes to reduce this

  • Oversee all stocktake and inventory reconciliation processes in the business

  • Organise warehouse storage and racking systems to maximise efficiency and space

Team Leadership

  • Lead by example demonstrating values of integrity and accountability. Encourage a positive team environment

  • Lead, motivate and develop the warehouse team fostering a culture of high performance, ensuring ongoing training, feedback and development

  • Conduct and lead daily huddles to reinforce team focus, safety, housekeeping and learning opportunities

  • Create and monitor team KPIs to ensure performance targets are met, focusing on operational excellence, cost management and customer satisfaction

WHS

  • Ensure all warehouse operations comply with Workplace Health & Safety regulations, creating a safe and efficient working environment

  • Maintain organised and clean warehouse environment, reducing the risk of workplace accidents

What we are looking for -

Personal Qualities

  • Thrives in a fast paced environment

  • Proactive – always looking for ways to improve

  • Problem solver – can act quickly

  • Supporting a positive team environment

  • Self motivated and committed

  • Demonstrates initiative

Experience

  • Minimum 5 years' relevant experience in a similar role, preferably within ecommerce, with a demonstrated track record of success

  • Proven experience in warehouse management, stock management and use of warehouse technologies

  • Proven experience in people management, team building, and delivery of clear and consistent feedback

  • Strong data-driven decision making and problem-solving skills

  • Excellent organisational skills, reliability, efficiency and attention to detail

  • Excellent written and verbal communication skills

  • Commitment to high quality customer service

  • IT/Systems experience is beneficial

Please apply today via Seek. This role is for an immediate start.

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