Manager, COO BCM

21 hours ago

Sydney, New South Wales, Australia Westpac Group Full time $120,000 - $260,000 per year

Job Description
Create your best future and join Westpac as a Manager, Business, Controls and Monitoring - COO
What's the role?
This is a strategic leadership role within Westpac's Chief Operating Office, where you'll be responsible for driving excellence across our risk and control environment. As the Manager for Business, Controls and Monitoring, you'll provide expert guidance on First Line of Defence (1LOD) requirements, ensuring our operational practices are aligned with regulatory expectations and internal standards.

You'll work closely with senior leadership to oversee non-financial risk management, compliance, prudential obligations, and regulatory returns. Your remit will include business continuity planning (including CPS230), incident and issue monitoring, supplier oversight, and the development of key governance artefacts. This role is instrumental in embedding a proactive risk culture and delivering insights that enable informed decision-making across the division.

This is a full-time role based in Sydney, working standard business hours with flexibility where it matters most.

What do I need?
We're seeking a seasoned professional with a strong command of operational risk and governance, capable of influencing at senior levels and driving strategic outcomes. You'll bring:

  • Demonstrated experience in risk, compliance, or operational governance within a large, complex organisation, ideally within financial services.
  • Deep knowledge of regulatory frameworks and non-financial risk management.
  • Proven ability to engage and influence senior stakeholders, providing clear, actionable insights and strategic advice.
  • Strong analytical and evaluative judgement, with a focus on continuous improvement and operational efficiency.
  • Ability to lead through complexity, manage competing priorities, and deliver high-quality outcomes in a dynamic environment.

Why join us?
We're obsessed with becoming our customers' #1 banking partner for life and we're looking for people who are passionate about helping us achieve that goal. In return, we're committed to making Westpac the best place to work in the country. Here are just a few of the ways we're already doing that:

  • Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates
  • Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
  • Tailored learning and development opportunities to help your grow your career within the bank.
  • Lots of opportunities to 'give back' to the Community by getting involved in our many volunteering initiatives.

Create your future today
To get started, simply click on the APPLY or APPLY NOW button

We're all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website .

We're all about helping our people grow and succeed. Whether you're a current employee, trainee, or intern, we're committed to your career development Check out our FAQs and internal support resources here.

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