Casual Customer Service Assistants

3 days ago

Coomera, Queensland, Australia Westridge Goods Full time $45,000 - $60,000 per year
We're Hiring: Casual Customer Service Team Member

Location: 7 Hansen Court, Coomera, QLD (Office-based role)

Start Date: Mid October

Hours/Shifts: Day & night shifts available

Do you love helping people and thrive in a fast-paced, fun team environment? We're on the lookout for a friendly and proactive Customer Service Team Member to join Westridge Goods. This is your chance to be part of a brand families love — while working alongside a supportive, close-knit crew.

What You'll Be Doing
  • Responding to customer enquiries with care and professionalism (via email, social media and other internal platforms)
  • Assisting with order-related questions and resolving delivery or product issues
  • Providing exceptional support to both retail and wholesale customers
  • Collaborating with our warehouse and office teams to keep things running smoothly
  • Maintaining accurate records of customer interactions and feedback
  • Sharing customer insights to help improve products and experiences
What We're Looking For
  • Minimum age: 18 years
  • Previous customer service experience (Shopify or internal ticketing system experience is a bonus, but not essential)
  • Strong written and verbal communication skills
  • A problem-solver with great attention to detail
  • Positive, team-oriented, and reliable
  • Tech-savvy and comfortable working across different online systems (Shopify and Shipstation a bonus, but not essential)
About Westridge Goods

At Westridge Goods, we're building more than just products — we're building a brand that helps busy, real-life families thrive. As the creators of MontiiCo and Lunch Punch, we design fun, functional, and reusable mealtime essentials that make busy lives easier, more joyful, and more sustainable.

MontiiCo delivers bold, durable, and practical lunch and drinkware — made to keep up with modern family life.

Lunch Punch sparks imagination at the lunch table, with playful food cutters and accessories that make healthy eating more exciting for little ones.

But what truly sets us apart is our people. We're a tight-knit, energetic team that values generosity, innovation, and a can-do attitude. We're passionate about making a positive impact — for families, for the environment, and for each other. At Westridge Goods, we embrace flexibility, welcome new ideas, and support one another to grow both personally and professionally. If you're excited by meaningful work, thoughtful design, and a positive team culture — you'll fit right in.

How to ApplyClick the link to 'Apply Now'

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