Manager Operational Risk

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Get To Know Us:

SS&C Technologies is the world's largest independent hedge fund and private equity administrator, as well as the largest mutual fund transfer agency. SS&C's unique business model combines end-to-end expertise across financial services operations with proprietary software and solutions to service even the most demanding customers in the financial services and healthcare industries. 

Why You Will Love It Here

• Flexibility: Hybrid Work Model

• Your Future: Income Protection Insurance

• Work/Life Balance: Flexible Time Off

• Your Wellbeing: Private Health Insurance discount, Primary & Secondary Paid Parental leave, Death & TPD Insurance

• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity

• Training: Hands-On, Team-Customised, including SS&C University

• Extra Perks: Discounts on fitness clubs, travel and more

What You Will Get To Do:

The Manager, Line 1 Risk is responsible for assisting with the implementation and overseeing operational risks and controls within the first line of defence. This role encompasses risk and incident management, audit preparedness, and business continuity management (BCM), ensuring operational resilience, effective risk mitigation, and compliance with regulatory requirements. The Manager will also assist in driving proactive control management, support continuous improvement initiatives, and maintain robust governance across business operations.

• Assist to maintain and manage Line 1 risk control framework across operational areas.

• Help identify, design, implement, and monitor controls aligned with organisational risk appetite.

• Assist in conduction risk assessments, control testing, process reviews, and assurance activities.

• Support development and implementation of action plans to prevent control failures.

• Collaborate with operational teams to embed controls into daily activities.

• Prepare for audits, serve as primary audit contact, and assist with remediation of findings.

• Manage operational risk incidents end-to-end, including logging, investigation, root cause analysis, and resolution.

• Support business continuity planning and annual BCP testing, aligned with ISO 22301 and COSO.

• Assist in facilitatation of risk workshops and training, collaborating with senior stakeholders across Risk, Compliance, Legal, and Operations.

• Maintain risk registers, dashboards, and reporting for control effectiveness, audit outcomes, and KRIs.

• Analyse risk data to identify trends and support continuous improvement in risk mitigation.

What You Will Bring:

• 3 -5+ years' experience in risk control management and audit preparation within financial services.

• Strong understanding of risk and control frameworks, RCSA, KRIs, and relevant regulations (APRA, ASIC).

• Experience in Transfer Agency, Fund Accounting, Fund Services, or asset management operations.

• Skilled in audit preparation, compliance reporting, root cause analysis, and implementing corrective action plans.

• Excellent stakeholder management and collaboration skills, engaging senior leadership, auditors, and cross-functional teams.

• Proficient in data analysis and risk reporting using Excel and Power BI, driving a risk-aware culture and continuous improvement.

We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.

Thank you for your interest in SS&C If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.