Customer Service Advisor

1 week ago

Tweed Heads, New South Wales, Australia Battery World Full time $40,000 - $60,000 per year

Battery World is a nationally recognised brand with over 110 stores around the country. We are driven by the passion of our customers, and pride ourselves on being the local battery experts in the auto, 4X4, camping, outdoor and home categories.

Battery World Tweed Heads are looking for a personable, hard-working individual to join our small, tight-knit team of professionals.

Casual position available

No worries if you don't have a background in retail or battery sales— if you have the right attitude, are great with people, and are eager to learn the ropes, we're happy to train the right candidate.

Why work for Battery World Tweed Heads?

  • Excellent career growth potential and development opportunities

  • Great team with a work culture that champions the well-being and support of our colleagues

  • Team-based sales targets and incentives with bonuses to reward and recognise exceptional work

Duties and responsibilities:

  • Answers calls and enquiries

  • Helping customers with battery-related enquiries

  • Testing and fitting batteries, requiring the ability to regularly handle & carry loads up to kilos

  • Keeping the store stocked, presentable and clean

  • Stock takes and inventory/cash handling management

  • Opening and closing of the premises when required

  • Team-led KPI and sales targets

The ideal candidate:

  • Has a passion for 4WDing, camping, or boating and can use this first-hand knowledge to assist clients

  • Excellent verbal communication and customer service skills with the ability to build and maintain relationships with existing and emerging customers

  • A current Australian driver's license

  • Punctual and reliable — we are a small team, and need somebody who will turn up when scheduled and help the team

  • Able to occasionally undertake after-hours call-outs

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