Dispense Technician

7 days ago

Melbourne, Victoria, Australia Better Leaf Full time $45,000 - $60,000 per year

About Better Leaf

Better Leaf Brunswick is a forward-thinking pharmacy redefining how patients experience healthcare. We specialise in alternative therapy and holistic care, creating a safe, supportive, and accessible space for our community.

Our mission is simple: to raise the standard of pharmacy care by combining clinical expertise with compassion and innovation. With a growing patient base across Melbourne and beyond, we're expanding our team and this is your invitation to be part of something different.

About the Role

We're looking for a Dispensary Technician to join our Brunswick team. This is a patient-facing role that blends customer service with dispensary support. You'll be a trusted point of contact for patients, helping make their journey feel clear, kind, and supported while working closely with pharmacists and the dispensary team to keep things running smoothly.

What You'll Do

  • Welcome and support patients in-store, over the phone, and online with care and clarity
  • Assist with prescriptions, dispensing, and orders under pharmacist supervision
  • Manage stock, including unpacking, labelling, and merchandising
  • Provide information and guidance on pharmacy services and processes
  • Maintain accuracy in records, orders, and inventory
  • Ensure the dispensary is clean, organised, and efficient
  • Collaborate across dispensary, inventory, and patient care teams

About You

You're a warm, reliable communicator who thrives in a people-focused environment. Whether you're assisting with an order or helping a patient understand the next step in their journey, you bring empathy, patience, and attention to detail.

You'll thrive in this role if you have:

  • Experience as a dispensary technician, pharmacy assistant, or in healthcare (preferred but not essential)
  • Strong communication and organisational skills
  • A calm, kind approach to problem-solving
  • Confidence with digital tools and systems
  • Interest in holistic health or medicinal cannabis (highly regarded)
  • Availability to work Saturdays (valued)

What We Offer

At Better Leaf, you'll join a supportive, patient-focused team in a pharmacy that's changing the way healthcare is experienced.

  • A welcoming, community-focused workplace in the heart of Brunswick
  • Training in pharmacy operations, medicinal cannabis, and compliance
  • Opportunities for professional growth in a rapidly evolving space
  • A collaborative team culture that values care as much as efficiency
  • Competitive pay with room to grow

If this sounds like the kind of role you'd love, we'd be excited to hear from you

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