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Aquatic Centre Duty Officer

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Lithgow, New South Wales, Australia Lithgow City Council Full time $58,619 - $65,919 per year
Job No: LCCNSW3990 Location: Lithgow, NSW
The Opportunity

Lithgow City Council has an exciting opportunity for a Aquatic Centre Duty Officer to join their team in Lithgow, NSW.

Reporting to the Aquatic Centre Team Leader, you will be responsible for ensuring that the J.M Robson Aquatic Centre is operated in a safe manner, in accordance with Royal Lifesaving guidelines & Councils WHS policies & procedures. As part of the Aquatic Centre management team you will be required to ensure that permanent and casual staff are guided through their shift.

More specifically, your duties will include (but will not be limited to):

  • Implement operational systems and procedures and allocate resources to ensure all venue operational requirements are met, while and maintaining high standards of service delivery, venue presentation, safety and security
  • Supervise aquatic centre staff while on shift, providing guidance, on safe operations and tasks
  • Carry out and lead emergency response activities and plans in line with the Centre's Emergency Management response plans
  • To ensure that on shift maintenance/cleaning is carried out with a minimum of disruption to the users of the facility
  • Report regularly to the Aquatic Centre Manager on the plant room operations and service delivery
  • Ensure lifeguards carry out their duties in terms of NSW Health Department, Council and Occupational Health and Safety guidelines
  • Assist the centre manager to provide onsite training as well as inductions to new employees
  • Ensure lifeguards/ swim teachers carry out their duties in terms of NSW Health Department, Council and Occupational Health and Safety guidelines
About you

The successful candidate will meet the following criteria:

  • Current Senior First Aid Certificate Level 2 and current CPR
  • Royal Life Saving Lifeguard Licence
  • Certificate III in Aquatics (SIS30110) or equivalent (or willing to obtain)
  • Class C Drivers Licence
  • Completion of Working with Children Check.
  • Demonstrated commitment to the principles of integrity and honesty
  • Demonstrated commitment to high quality customer service
  • High level communication skills
  • Prior experience with public pool operations
  • Commitment to Work Health and Safety

In addition, an ideal candidate would have experience in:

  • Certificate IV in Community Recreation (SIS40110)
  • RLSSA Oxygen Equipment Award
  • Asthma Treatment Course
  • Senior First Aid Certificate Level 3 w/Oxygen Assisted Resuscitation
  • Demonstrated comprehensive knowledge of Council's Pool Operations Manual
  • Experience in a customer focused role
  • Outstanding in person and telephone etiquette and communication
  • Demonstrated ability to deal with complex pool / aquatic issues
  • Basic computer skills
  • Experience with Perfect Gym (POS software), Windows and Microsoft Office, and EFTPOS equipment or equivalent
  • Knowledge of the Guidelines for Safe Pool operations
Salary and Benefits

If you are looking for a change of lifestyle, a new adventure, or to take the next step in your career, this is the role for you.

  • Between $1,237.47 and $1,359.72 per week, commensurate with your skills, qualifications and experience
  • Permanent, Full-time, 38 hours per week on 7 day a week rotating roster
  • 5 weeks annual leave per year
  • Ongoing learning and development opportunities
  • Work/Life balance with a rostered day off every 2 weeks

APPLICATIONS CLOSE ON Friday 29 August 2025 at 4pm AEST.

Please note: To be considered for this position, candidates must address all selection criteria. Those who do not address the selection criteria with examples will not be considered.

Applications generated using Artificial Intelligence (AI) may not be progressed in the recruitment process.

Preferred applicants will be required to undertake a pre-employment medical, which includes a drug and alcohol screening and functional assessment. Preferred applicants may be subject to reference checks, driving history checks, qualification checks, a NSW Police Check, a Working with Children check and confirmation of your Right to Work in Australia.

You must be an Australian or New Zealand Citizen or a permanent resident or have the right to live and work in Australia to apply for this position.

Lithgow City Council

The Lithgow local government area is located on the western edge of the majestic Blue Mountains. The area totals 4,567 square kilometres from the Capertee and Wolgan Valleys in the north, Little Hartley in the east, Tarana in the south and Meadow Flat in the west.

The major urban centre of Lithgow nestles in a valley of that name, overlooked by the sandstone escarpments of the Blue Mountains. In the addition to the major urban centre of Lithgow, the Lithgow local government area has 12 villages with mining or farming backgrounds. These smaller centres have proven to be a attractive rural residential areas which, along with the broader rural areas offer a truly unique lifestyle that harmonises its urban, industrial and rural qualities.

Council is focused on delivering quality services as a Centre of Regional Excellence that encourages community growth and development, and contributes to the efficient and effective management of the environment, community and economy for present and future generations.

The guiding principles of integrity, resilience, respect and accountability define how Lithgow City Council strengthen its working environment to deliver on the aspirations of our community. For further details on Council's values, please visit