Client Services

2 weeks ago

Saint Leonards, Victoria, Australia Maxlife care Full time $60,000 - $90,000 per year
  • Support business development, marketing & new client transitions
  • Support CEO, Leadership Team and Directors
  • Flexible working home/Sydney team in St Leonards

Maxlife Care - Who we are

Maxlife Care is a leading provider of specialist high-needs disability care. Led by a team of dedicated doctors, nurses and experienced support workers, we partner with our participants to provide quality care and personalised services designed to meet their complex care needs.

Our goal is to provide a better quality of life for our participants, which is our overarching purpose at Maxlife Care. This is achieved through our multi-disciplinary team, providing empowerment, belonging, respect and dignity.

About the role

We are seeking a Client Services & Business Support Officer to join our Executive Office team. This is a pivotal role, providing high-level administrative and communication support to the CEO, Business Development team and Board of Directors.

You will act as a trusted liaison, managing executive schedules, preparing meeting materials, coordinating stakeholder communications, supporting new business transitions, and assisting with board secretarial matters. Your contribution will enable the leadership team to focus on strategic priorities while ensuring smooth office operations and excellent outcomes for clients and stakeholders.

Key responsibilities include:

  • Managing and coordinating the CEO and Co-Founder's calendar, meetings, travel and communications
  • Supporting board and leadership meetings, including preparation, minute taking and follow-up
  • Preparing reports, presentations, agendas and briefing papers
  • Assisting with business development, including client intake assessments, event coordination and pipeline support
  • Supporting marketing and communications activities, including social media and campaign coordination
  • Overseeing daily office operations and providing general project support

About you

To be successful in this role, you will bring:

  • Tertiary qualifications in a relevant field or equivalent experience
  • Proven experience supporting C-suite executives, ideally in a fast-paced or corporate environment
  • Strong organisational and time-management skills, with the ability to manage multiple priorities and deadlines
  • Excellent written and verbal communication skills, with the ability to engage stakeholders professionally at all levels
  • High level of discretion and ability to handle confidential information
  • Strong relationship-building and problem-solving skills
  • Proficiency in Microsoft Office Suite and executive scheduling tools
  • Experience in event planning and coordination

Why join us

At Maxlife Care, we live by The Maxlife Way. Our purpose is to provide trusted and compassionate care, empowering people to live life to the max. Our values of Care, Empathy, Integrity, Diversity and Innovation guide everything we do.

This is an exciting opportunity to be part of a purpose-driven organisation where your contribution directly supports better outcomes for people with high-needs disability care.

How to apply

If you are looking for a role where you can make a meaningful impact and work alongside a dedicated team, we would love to hear from you. Submit your application today.

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