Roster Clerk

Join Our Team as a Roster Clerk at United Disability Care (UDC)

At UDC, we empower people living with disabilities to live their dreams and love their lives. To make this possible, our people are the heart of everything we do. We're now seeking a skilled and detail-oriented Roster Clerk, located in our beautiful Robina head office QLD, to join our supportive team and help us deliver services that truly make a difference.

The Role

As a Roster Clerk, you'll play a vital role in ensuring that our services run smoothly by coordinating accurate, efficient, and compliant staff rosters. Working closely with the Payroll, People and Culture, and Client Services teams, you'll help match the right support workers to the right shifts, while balancing award compliance, service needs, and team wellbeing.

Your attention to detail, problem-solving skills, and ability to communicate clearly will make you an essential part of keeping our services running seamlessly.

Key Responsibilities

• Create and maintain accurate rosters to ensure timely service delivery.
• Work with Payroll and P&C teams to support award compliance.
• Respond to roster-related queries with professionalism and care.
• Assist with system updates, reporting, and audits.
• Contribute to process improvements and support UDC's commitment to best practice.

What We're Looking For

We're after someone who thrives on organisation and loves working in a busy, collaborative environment. The skills that will help you succeed include:

• Strong attention to detail and accuracy.
• Excellent communication and customer service skills.
• Confidence in using computer systems (Microsoft Office essential; rostering/payroll systems desirable).
• Ability to manage competing priorities and deadlines.
• Knowledge of SCHADS Award, payroll, or HR processes (advantageous but not essential).
• A continuous improvement mindset and willingness to learn.

All candidates must hold the right to work in Australia, a current driver's licence, and a NDIS Worker Screening Check.

Why Join UDC?

Be part of a values-driven organisation making a real impact. Work in a supportive team environment with opportunities to grow. Enjoy variety in your day – no two rosters are the same Join an organisation committed to innovation, compliance, and excellence.

Got questions? Contact Carly - People & Culture Officer on or

Apply now and be part of something meaningful at United Disability Care. Together, we help people live their best lives.

United Disability Care is an equal opportunity employer. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, and people with disability.

Job Type: Full-time

Pay: $76,372.40 per year

Benefits:

• Salary packaging

Application Question(s):

• Are you willing to work on a rotating roster weekly - Roster can be 7am-3pm or 9-6pm ?
• If successful - how much notice do you need to give to your current employer? What date would you be available to start work?

Work Location: In person