Rostering Officer

1 week ago

Robina, Australia United Disability Care Full time

Join Our Team as a Roster Clerk at United Disability Care (UDC)

At UDC, we empower people living with disabilities to **live their dreams and love their lives** — and that starts with passionate, dedicated people like you.

We’re seeking a **skilled and detail-oriented Roster Clerk** to join our supportive team at our beautiful **Robina Head Office, QLD**. In this vital role, you’ll help ensure our services run seamlessly by coordinating accurate, efficient, and compliant staff rosters that support both our clients and our teams.

**The Role**

As a Roster Clerk, you’ll play a key part in matching the right support workers to the right shifts — balancing award compliance, service needs, and team wellbeing. Working closely with Payroll, People & Culture, and Client Services, your work will help keep everything running smoothly and efficiently.

Your attention to detail, problem-solving ability, and strong communication skills will make you an essential part of delivering the high-quality service UDC is known for.

**Key Responsibilities**
- Create and maintain accurate rosters to ensure timely and effective service delivery
- Collaborate with Payroll and People & Culture teams to support award compliance
- Respond to roster-related queries with professionalism and care
- Assist with system updates, reporting, and audits
- Contribute to process improvements and uphold UDC’s commitment to best practice

**What We’re Looking For**

We’re looking for someone who thrives on organisation and enjoys working in a busy, collaborative environment. You’ll bring:

- Strong attention to detail and accuracy
- Excellent communication and customer service skills
- Confidence using computer systems (Microsoft Office essential; rostering/payroll systems desirable)
- Ability to manage competing priorities and deadlines
- Knowledge of the SCHADS Award, payroll, or HR processes (advantageous but not essential)
- A continuous improvement mindset and willingness to learn

**Why Join UDC?**
- Be part of a **values-driven organisation** making a real impact
- Work in a **supportive team** that celebrates collaboration and care
- Enjoy **variety in your day** - no two rosters are the same
- Join an organisation committed to **innovation, compliance, and excellence**

Got questions?

Reach out to **Carly - People & Culture Officer** at 1300 454 850

Work Location: In person

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