Business Support Officer

Job description

Agency Department of Health Work unit Mental Health Central Australia Region

Job title Business Support Officer Designation Administrative Officer 4

Job type Full time Duration Fixed to 24/02/2026

Salary $75,091 - $85,611 Location Alice Springs

Position number 38513 RTF Closing 04/09/2025

Contact officer Bob Babu on or

About the agency

Apply online

APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR

TERTIARY QUALIFICATIONS.

Information for applicants – inclusion and diversity and Special Measures recruitment plans

The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates

people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or

job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go

to the OCPE website. Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special

Measures plans, go to the OCPE website.

Primary objective

The Business Support Officer provides comprehensive Financial, Procurement and Asset Management services and advice to

Managers and staff of Mental Health Central Australia Region (MH CAR).

Key duties and responsibilities

1. Responsible for high level business and financial support to MH CAR managers to ensure all transactions are checked and paid

in accordance with the Financial Management Act in a timely manner

2. Contact point for MH CAR Team Managers to provide guidance and support on procurement processes and provide correct

standard classification codes for expenditure

3. Responsible for the accounts payable and receivable processes and invoices in the Electronic Invoice Management System

(EIMS) in accordance with NT Government financial policies and systems

4. Monitor and manage the Mental Health Assets Register, including monitoring ICT costings, auditing of assets and generating

asset reports

5. Fulfil adhoc requirements within the scope of the role as directed by Administration and Information Manager or General

Manager

6. High level of motivation and ability to work with minimal supervision, within a customer focused delivery mindset

7. Provide support and guidance to Community House reception staff and deputise as required

8. Follow defined service quality standards, work health and safety policies and procedures relating to the work being undertaken

in order to ensure high quality, safe services and workplaces

9. Foster a positive workplace culture through exemplary leadership practices and role modelling behaviour

Selection criteria

Essential

1. Demonstrated experience in proving high-level administrative support, including familiarity with IT, office equipment and

records management, preferably gained working within a multi-functional health service and/or mental health environment.

2. Highly developed communication skills, both written and verbal, across a broad and varied stakeholder group, including the

ability to interact effectively with people from diverse cultures.

1. Demonstrated efficiency in the use of computer systems including records management, database and financial business

systems i.e. extracting, distributing reports and monitoring data integrity.

4. Proven experience in attention to detail and accuracy and the ability to process large volumes of transactions i.e. invoices and

journals and applying corrective measures in the Government Accounting System (GAS) or comparable systems; with the

responsibility to identify coding issues and correct transactions in the GAS to correctly align expenditure.

1. Sound understanding and knowledge of financial accountability processes in relation to procurement, credit card management,

assets, and travel.

1. Demonstrated ability in the use of Microsoft office suite.

Desirable

1. Financial qualifications and/or a willingness to undertake.

2. Experience working in the Health Sector.

Further information

Positions may be subject to pre-employment checks such as immunisation requirements, working with children clearance notice

and criminal history checks. A criminal history will not exclude an applicant from this position unless it is a relevant criminal history.

For immunisation requirements - Category A (direct contact with blood or body substances) or Category B (indirect contact with

blood or body substances), check with contact person for requirements.