Apprentice Field Officer

2 weeks ago


Sydney, New South Wales, Australia HIA Full time $104,000 - $130,878 per year

Apprentice Field Officer

We are seeking a highly motivated and organised Field Officer to join our team

  • To work with a leading national association
  • Full time, Fixed term role for 12 months
  • Tool of trade vehicle and attractive commission arrangement

The Organisation

HIA has been proudly representing the Australian housing industry for over seventy-five years. Our vision remains the same, to be an association that speaks with a united voice on industry issues and creating real change providing quality services at the lowest possible cost and working with the sector to maintain high standards.

HIA Apprentices is a core part of the HIA and has over 40 years' experience in the recruitment and management of apprentices. HIA Apprentices is a national Group Training Organisation exclusively servicing the residential construction industry.

The Role

The purpose of this role is to support the next generation of skilled tradespeople as an Apprentice Field Officer and play a key role in growing the HIA Apprentices GTO.

You will actively recruit new host trainers and apprentices, manage a caseload of apprentices and trainees, and provide continuous support from commencement through to completion. Additionally, you will ensure the delivery of a high-quality field service program that adheres to HIA policies, procedures, and best practices.

Key responsibilities for this role include:

  • Recruitment of new host trainers and apprentices
  • Maintain a rigid mentoring schedule for all visits to host trainers and apprentices.
  • Monitor on an ongoing basis host trainers ability / capacity to train
  • apprentices in order to meet established training programs and standards.
  • Conduct workplace performance assessments of all apprentices.
  • Conduct counselling interviews and when necessary ensure disciplinary standards and procedures are met
  • Arrange for workplace relocation and / or transfer of apprentices as when necessary
  • Provide advice to host trainers, apprentices regarding their rights and obligations, and their legal and contractual requirements as related to training agreements.
  • Assist as necessary with the promotion of HIA Apprentices at "Career Markets/Expo's" and other events such as HIA Trade Nights, Regional meetings and information nights.
  • Promote the HIA Apprentices to potential host trainers in order to initiate application and participation in the scheme.
  • To conduct WHS/OH&S information sessions in order to educate host trainers and apprentices in their rights and obligations under the WHS/OH&S Legislation.

The ideal applicant will have the qualities of:

  • Knowledge of the Australian Apprenticeship system - Highly desirable but not essential.
  • Apprentice mentoring experience (highly regarded).
  • Strong relationship building/business development and presentation skills. You must be a people person.
  • An ability to generate and secure new business. A proven sales record is desirable.
  • High level of interpersonal skills and personal presentation.
  • Strong communication skills (oral and written), including a professional telephone manner with ability to listen effectively.
  • Well-developed sense of personal work organisation and a high degree of self-motivation, with capacity to prioritise daily tasks, plan and schedule work commitments.
  • Dedicated and energetic work ethic, by virtue of personal conduct and quality of work, and a desire to grow within an organization
  • Ability to develop effective work relationships to achieve desired results and objectives.
  • Understanding and full commitment to WHS.
  • Demonstrated positive aptitude for clerical duties, and computer skills including database use.
  • Confidence to make urgent on the spot decisions when necessary.
  • Knowledge of the Apprenticeship system and industrial award wages and conditions applicable is desirable, but not essential.
  • A trade qualification in the building industry, eg- Carpentry, Joinery, Bricklaying etc, and/or Training qualifications eg- Certificate IV in Training and Assessment is desirable, but not essential.
  • Due to the nature of this role, a current Working with Vulnerable People (children) check, and a National Police check is required.


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