Mental health Key Worker

10 hours ago


Melbourne VIC, Australia Primacy Care Australia Full time $3,515 - $44,959 per year

Primacy Care Australia

Casual / Seasonal Employment – December to February Period

Support NDIS Participants with Continuity of Daily Living & Community Access During the Holiday Season

Are you looking for meaningful short-term work over the December - February period? Primacy Care Australia is seeking Christmas Casual Mental Health Key Workers to ensure continuity of supports for participants living with psychosocial disability during a time when many staff take leave and demand for services increases.

Whether you're entering the industry or bringing valuable experience, this seasonal role allows you to contribute to participant stability and wellbeing during a high-need period.

Why Join Us as a Christmas Casual?

  • Priority holiday period shifts – We prioritise coverage for December/January
  • Fast-tracked onboarding & induction – So you can start supporting participants quickly
  • Make a real impact – Maintain consistency of supports while regular staff take leave
  • Supportive team culture – Access to resources, Teams chat support and guidance
  • Not an agency – Work directly with participants and build rapport even in short-term engagements
  • EAP available – Wellbeing support for all staff, including casuals

About the Role

In this community-based role, you will provide short-term, capacity-building and daily living support to NDIS participants. You'll help maintain the rhythm of their routines, ensure continuity of care, and promote safety and engagement during the holiday period.

What You'll Be Doing

  • Supporting participants with daily routines such as meal prep, domestic tasks, shopping, and personal care
  • Facilitating safe transport to appointments and social activities
  • Encouraging community engagement, social connection, and wellbeing
  • Promoting independent living skills and routine maintenance
  • Completing basic progress notes and communicating effectively with care teams
  • Ensuring consistency of support during a time of increased service gaps

Please note: This is a non-clinical, support-centred role, focused on practical day-to-day assistance and psychosocial recovery-oriented practice.

Who We're Looking For

We are seeking individuals who are:

  • Reliable and committed to working during the Christmas / New Year period
  • Compassionate, patient, and adaptable
  • Comfortable working autonomously in the community
  • Willing to engage with participants respectfully and professionally
  • Strong communicators with a capacity for safe decision-making

Key Requirements

  • NDIS Worker Screening Check
  • WWCC (if applicable)
  • NDIS Worker Orientation Module
  • Infection Control Certificate
  • Police Check
  • First Aid & CPR Certificates
  • Car, driver's licence, and comprehensive insurance
  • Relevant experience and/or qualifications in community services, mental health, disability, aged care, individual support, social work or similar

Note: Fast-tracked conditional onboarding may be considered for applicants able to provide evidence of in-progress compliance requirements.

Locations With High Demand

Melbourne CBD | Frankston | Dandenong | Eastern Suburbs | Northern Suburbs | Western Suburbs

Award Coverage & Pay

This position is covered under the SCHADS Award Levels 1.3–2.2, based on your experience and qualifications.

Applicable allowances are paid in line with Fair Work requirements.

Ideal For

  • Students returning home for the holiday break
  • Support workers seeking casual top-up shifts
  • Individuals wanting meaningful, short-term work
  • Those interested in gaining experience in the psychosocial disability sector

Job Type: Casual

Pay: $35.15 – $44.59 per hour

Work Location: In person



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