CRM Coordinator

Grow your CRM career with this 9-month opportunity Gain hands-on experience in Salesforce Marketing Cloud, loyalty, and direct marketing campaigns. Make an impact now—with the potential for longer-term opportunities ahead. This role offers more than day-to-day coordination—it's a chance to learn, grow, and make a real impact while shaping the future of customer connections.

Why this is a great opportunity

• Career Growth: Gain valuable exposure to enterprise CRM systems, loyalty programs, and multi-channel campaigns.
• Hands-On Experience: Work with Salesforce Marketing Cloud, segmentation, and customer journey mapping.
• Impactful Work: Deliver campaigns that directly influence customer loyalty and experience across Email, SMS, and Web.
• Learning Environment: Collaborate with marketing, personalisation, and technology teams while building your technical and analytical skills.
• Future Pathways: A short-term role that could become a steppingstone to long-term opportunities in CRM, marketing automation, or digital.

What you'll do

• Plan, create, and deliver loyalty offers and direct marketing campaigns.
• Build customer journeys in Salesforce Marketing Cloud and optimise segmentation.
• Support campaign testing, reporting, and continuous improvement.
• Ensure compliance with privacy and data protection requirements.
• Provide insights and recommendations to improve campaign performance.

What you'll bring

• 1–2 years in a CRM, digital, or technology-focused marketing role (or transferable experience).
• Familiarity with Salesforce Marketing Cloud (or similar platforms).
• Strong attention to detail, organisation, and ability to work independently.
• Confidence working with customer data, Excel, and reporting tools.
• Understanding of CRM best practices, data privacy, and digital marketing.
• A curious mindset with eagerness to learn and grow in CRM and marketing technology.

Step into a role where you'll build technical CRM skills, grow your marketing expertise, and shape the way we engage with millions of customers.

Our Culture of Inclusion: Super Retail Group is proud to be an equal opportunity employer. We support, promote and celebrate diversity and we recognise the benefits a culture of inclusion brings to our workplace and customer experience.