Trainee Resource Recovery Support Officer

18 hours ago


Wagga Wagga New South Wales, Australia Wagga Wagga City Council Full time

Earn and learn with this administrative traineeship at Council's Gregadoo Waste Management Centre

Are you organised, detail-driven, and ready to learn how a busy operational team keeps a city running smoothly?

As a Trainee Resource Recovery Support Officer, you'll earn while you learn gaining hands-on experience across administration, customer service, data management and environmental operations, all while completing a nationally recognised qualification.

This isn't your typical office job, it's your chance to learn how the "behind the scenes" of waste and recycling actually works. From customer enquiries to contract administration, you'll be part of a team that keeps Wagga's essential services ticking along.

What we will offer:

  • Above award rates Commencing salary of $1,654.80 gross per fortnight plus superannuation (at 18 years of age or older), varying rates subject to age and experience as per award provisions
  • A supportive, down-to-earth team that values learning and collaboration
  • A flexible 35hr work week with (3) hours paid study time each week
  • Gain transferable skills with long-term job opportunities in a growing industry
  • Clean, comfortable office and kitchen facilities

Your new role:

  • Support the Resource Recovery Team with a range of administrative tasks from letters, reports and data-entry to minute-taking and document preparation.
  • Learn how to use Council's systems to update records, process information, and manage customer service requests.
  • Shadow experienced staff to understand how waste operations, recycling programs and service contracts all connect.
  • Collaborate across different areas of Council and gain exposure to multiple parts of the business.
  • Assist with customer enquiries and service coordination delivering accurate information with a helpful attitude.

This role is best suited to someone who is:

  • Organised and reliable, with great attention to detail.
  • Curious and quick to learn, keen to understand how systems, services, and data fit together.
  • Comfortable behind a desk but not afraid to roll up their sleeves when the team needs a hand.
  • Professional and well-spoken, especially when writing letters or speaking with customers.
  • A team player who enjoys working with others and learning from different departments.
  • We're not expecting you to know everything – we're looking for attitude; someone keen, driven and attentive
  • This role would be perfect for a school leaver or someone from a customer service, admin or retail background who wants to build solid skills in business administration with a sustainable twist.

What you will need to succeed:

  • Willingness to work and study, undertaking a Certificate III in Business or other relevant qualification
  • Class P1, P2 or C Driver's Licence
  • A General Construction Induction Card (White Card) is desirable but not essential
  • A positive attitude and strong work ethic

In accordance with Work Health and Safety legislation, the successful applicant is required to be vaccinated for Hepatitis A and Hepatitis B and will be asked to provide evidence of this.

The Reality Check

Let's be real, this role is based at the Gregadoo Waste Management Facility, so yes, it's technically "at the tip." But it's also where the real action happens. You'll be part of an enthusiastic, ambitious team driven to make improvements. The office set up isn't flashy or glam but it's clean, comfy and functional. There's a good kitchen for meal breaks but you'll need to pack your own lunch. If you're someone who values learning, systems and getting things right, this is where you'll shine

What is next?

Applications close Sunday, 16 November 2025 at 11.59pm AEST.

If you are interested in this role and would like more information, please contact Andrea Baldwin, Gregadoo Waste Management Facility Manager on

As part of the recruitment process, pre-employment checks will be conducted in line with the requirements of the position.

For more information and to apply, please visit:

Council is an inclusive employer. We strive to reflect the community in which we work, as a result we welcome and encourage applications from skilled people from all walks of life. This includes women, men, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with a disability, veterans, sexually and gender diverse people, people with lived experience and people of all ages.



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