Associate, Revenue Operations

The Team and Role
In this multi-functional role of Revenue Operations Coordinator, you'll support our rapidly growing Revenue Organization and play a critical role in supporting the streamlining of our revenue initiatives and processes. This role reports to the Director of Revenue Operations with frequent collaboration with other members of the Strategy & Operations team.

The Revenue Operations Coordinator will work closely with our revenue-facing teams such as Sales, Customer Success, and Marketing as well as our internal operation teams such as People, Legal and Finance to drive efficiencies and provide day-to-day support. Our ideal candidate is passionate about furthering their career in Revenue Operations. They are eager to demonstrate their experience while learning and understanding the technology and business needs driving our Revenue Organization. Most importantly, they have the unwavering desire to simplify everything in order to drive success.

The Revenue Operations Team (e.g. "RevOps") is composed of innovative members driven to solve some of the more unique challenges within SevenRooms. We love what we do, and we do it well, in a work environment that is both fun and inclusive. Our team is responsible for the overall effectiveness and productivity of the organization, and we do this cross-functionally within SevenRooms to advance initiatives.

What You'll Do

• Become an subject matter expert of our Salesforce front-end environment to support our RevOps team in testing, documenting, and organizing new processes prior to release
• Monitor, optimize, and ensure data integrity across our Revenue tools
• Compiles and analyzes issue trends, identifies potential solutions, coordinates with proper team to address (enablement, development, bug fixes, etc)
• Educate and enable all users (revenue, finance, and legal departments) on how to best use our CRM to efficiently and effectively accomplish their goals
• Responsible for responding and resolving requests/issues that come in from users on a day to day basis
• Document existing processes and suggest enhancements to optimize and scale with the growing business
• Identify problems, create solutions and launch new processes to help solve business and system issues that may arise.
• Assist our RevOps systems team in their deployment needs such as reporting updates, historical backdates, and field visibility for data integrity
• Contribute to the larger revenue organization strategy through system processes
• Partner with our other centers of excellence of Revenue Operations

Who You Are

• 1-3+ years in Revenue Operations or related industries
• 1-3+ years experience with Salesforce, particularly in SaaS/Tech environment; certifications a plus
• Strong problem solving and resolution/support skills; ability to think outside the box and offer and implement new solutions
• Familiarity with other revenue tools such as Looker, Outreach, ZoomInfo, DocuSign, RingLead, and Salesforce Dataloader
• Strong written and verbal communication skills; ability to communicate and partner with different types of stakeholders
• Eagerness to jump in and own our support division of the Revenue Operations team
• Ability to work autonomously, meet deadlines, and thrive in a cross-functional work environment
• Have a great sense of humor and bring a little levity to your hard work

What We Offer

• A fresh start: SevenRooms offers the unique opportunity for eligible new hires to participate in our Fresh Start Program, where the company provides the option to curate your own meaningful experience, to reset and refresh. Whether you want to prioritize self-care and rest, connect with loved ones, or treat yourself to something new – the choice is up to you and our team is ready to help make that happen.

• Equitable compensation: Our compensation packages are based on competitive external market data. At SevenRooms, you can expect to be paid well for your contributions towards transforming the hospitality industry. We also offer equity for all employees as part of our commitment to everyone being an owner and working together to build an outstanding company.

• The On-Target Earnings (Base + Annual Bonus) range for this role is $XXX - XXX. This is the range SevenRooms in good faith believes is the range of possible compensation for this role at the time of the posting. This range is only applicable for jobs to be performed remotely in any US state. Base pay offered may vary depending on, but not limited to education, experience, skills, geographic location, travel requirements, sales or revenue-based metrics, and business needs. This range may be modified in the future. This job is also bonus eligible. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable.

• Comprehensive benefits package: We offer a full slate of benefits for our employees and their families: comprehensive medical, dental, and vision benefits, commuter benefits, gym reimbursement, 401K plan, life insurance, and unique wellness offerings including One Medical, Wellhub, Spring Health, and Carrot.

• Employee programs: Through our Roomie's Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You will also receive unique milestone awards throughout your journey with SevenRooms, including swag, experiences, and trips to celebrate specific years of tenure.
• Learning and professional development: Your manager will partner with you on establishing quarterly goals that not only benefit our organization but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs as part of many reimbursement options available through Roomie's Choice.
• support for continuing education, certifications, or participation in external training programs.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

Our Commitment to Diversity and Inclusion
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

If you need any accommodations, please inform your recruiting contact upon initial connection.