Guest Services Manager

4 days ago


Melbourne, Victoria, Australia Adecco Australia Pty Ltd Full time $90,000 - $120,000 per year

Are you an experienced Guest Services Manager seeking a fresh challenge?

Adecco Recruitment invites expression of interest from experienced Guest Services Managers from the premium hospitality sector who are actively seeking their next career move or considering a strategic step forward. We welcome the opportunity to engage in a confidential conversation with our dedicated recruitment team, who are committed to understanding your expertise, aspirations, and capabilities. By doing so, we can align you with upcoming opportunities within our extensive client network.

About Us

Adecco is your gateway to premium opportunities. As specialists in connecting talent with leading organisations, we are dedicated to propelling your career to new heights. Leverage your expertise and let us guide you towards the next exciting chapter in your career.

  • Elevate your career with Adecco
  • Book a career conversation today
  • Access opportunities with leading Hospitality Organisations

Your Profile

We are actively seeking experienced Guest Services Managers with:

  • Experience in senior roles in premium restaurant or hospitality groups or the luxury hotel environment
  • Proven track record in reservation strategy, event sales and business development
  • Technical expertise with CRM platforms
  • Strong financial acumen with proficiency in data-driven decision-making
  • Excellent guest experience skills with the ability build and maintain strong relationships
  • Demonstrated hands-on approach to leadership and team management
  • Proactive success focused mindset
  • Genuine passion Melbourne's rich food culture

Additional Information

Career Discussion Points:

  • Reservation management and event sales and coordination experience
  • Guest management and communication style
  • Key achievements
  • Industry preferences and ideal company culture
  • Location and salary expectations
  • Career goals and professional development aspirations
  • Australian Citizenship or Work Rights

Contact

To register your interest in a career discussion simply press APPLY and submit your resume.

Candidates must be available for a face-to-face video call interview with Adecco as a first step for this role.

Any questions, please email

To ensure your application is thoroughly reviewed, we ask that you please apply via this job advert and not email your resume.



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