Community Resilience Support Officer

• Permanent Part Time opportunity available hours/week)
• Work days and work hours negotiable
• Tertiary qualification in Emergency Management or a similar relevant qualification
• LGO 3 ($ $41.12 per hour + superannuation) based on skills, qualifications and experience

Why Choose Us

Townsville City Council is the largest local government authority in Northern Australia. We are committed to creating value by growing Townsville through driving economic diversity and generating an enriching lifestyle.

Our organisation provides and maintains close to $9 billion worth of community assets including water and wastewater network and treatment plants, bridges, drainage, roads, waste management, community facilities, sporting venues and more.

We contribute to an active lifestyle for our residents and visitors through events, providing recreational facilities, protecting the natural environment and heritage, while creating a mentally and physically healthy city.

We are driving economic diversity and cultivating an enriching lifestyle, growing a city for this and future generations by building a vibrant, sustainable and innovative city.

Council's vision is for Townsville to be a connected, lifestyle driven and innovation focused city while continuing to deliver service excellence and to be led by our community to create an exciting today and future.

Our Vision: A globally connected community driven by lifestyle and nature.

Our Purpose: Grow Townsville

Our Values: Safety, Excellence, Respect, Value, Enjoyment

About the Role

This position will provide disaster resilience support relating to recovery planning, targeted community engagement and capacity-building initiatives. A key feature of this position is supporting programs that enhance disaster readiness and recovery and assisting to embed preparedness measures within the community, in particular vulnerable populations. This will include:

• Coordinate meeting and reporting requirements for functional recovery groups by aiding in compiling, formatting and minute taking.
• Assist with the delivery of resilience workshops, recovery programs, events, and education activities to help increase awareness, disaster readiness and preparedness, with particular focus on more vulnerable sections of the community.
• Participate in engagement activities with affected elements of our communities to identify local needs, opportunities, and preferred projects to support community resilience, which will develop and strengthen community resilience and capacity.

This position requires an ability to work after business hours and in locations across the Townsville region.

About You

Our ideal candidate will have:

• Tertiary qualification in Emergency Management or a similar relevant qualification with sufficient experience in emergency/disaster management.
• Sound experience in a similar related position including demonstrated experience working in a disaster/emergency management setting.
• Demonstrated highly developed interpersonal and communication skills
• Demonstrated time management, planning and organisational skills with the ability to respond to changing priorities.
• Experience in multi-faceted stakeholder management and responding constructively to operational challenges.
• Knowledge of the various roles, processes and operations under the Local Recovery & Resilience Plan, Queensland Emergency Management Assurance Framework, the Queensland State and Townsville District Disaster Management Plans and the Disaster Management Act 2003.
• Strong computer literacy with proficiency in the use of the Microsoft Office suite.
• Ability to work independently and as part of a multi-disciplinary team.
• Current 'Blue Card' to work in a child-related area.
• Current "C" class open driver's licence.

How to Apply

Your application can be submitted through the 'Apply' button. Please include a cover letter (maximum 2 pages), outlining how your skills, qualifications and experience would allow you to achieve success in this role. We also will require your resume and attached copies of any licences and qualifications as per the key requirements of the role.

If you wish to discuss this position further, please contact Zac (Team Manager) on

For further information review the Position Description.

Closing Date:  11.45pm, Monday 17 November 2025

What We Offer

• 17.5% annual leave loading
• Up to 5 weeks annual leave (pro-rata)
• Up to 3 weeks Personal/Carers Leave (pro-rata)
• 14 weeks paid Parental Leave (pro-rata)
• Domestic and Family Violence Leave
• Natural Disaster Leave
• Up to *13.5% Superannuation employer contribution for contributing members
• Salary Sacrifice opportunities
• Learning and Development opportunities
• Fitness Passport program offering discounted membership to selected gym, pool, and yoga facilities
• Employee Loyalty Program offering discounts at selected local businesses
• Employee Assistance Program

* The Council contribution to employees' superannuation for contributing employees shall be 13.5% of the employees' ordinary time earnings subject to the employee contributing a minimum of 6% of their ordinary time earnings.

We are committed to creating a safe and inclusive workplace where diverse styles, backgrounds, experiences, and perspectives are valued, encouraged, and respected. People from diverse backgrounds (including but not limited to, Aboriginal and Torres Strait Islander, people with diverse gender identities and sexualities, people from different cultural and linguistic backgrounds, people with disability, and veterans) are encouraged to apply

All successful candidates are required to undergo drug and alcohol testing as part of the recruitment process. Please be aware Townsville City Council has a 'zero tolerance' policy to drugs and alcohol in the workplace.

If you need any adjustments to be made to the recruitment process or if you would like to discuss any accessibility requirements, please contact or phone for a confidential discussion.