Administration Support Officer

1 week ago

Mackay, Queensland, Australia Queensland Psychology Group Full time $45,000 - $60,000 per year

Queensland Psychology Group is currently recruiting casual with the potential to lead to part-time Administration Support Officers to join our exciting team in Mackay. This role operates within the Client Relationship Team of QPG and is aimed at ensuring the smooth operation of the Front Desk whilst providing Admin Support to the team of Mental Health Professionals, Management Team and the Practice Owner/Director.

Some of the requirements, duties and responsibilities of this role include:

Experience

Essential: Previous experience working in a psychology practice, allied health setting and/or medical environment.

Essential: Team coordination skills.

Knowledge

Desired: Qualifications in health administration or similar is highly regarded.

Desired: Knowledge of the various funding streams in Mental Health will be highly regarded i.e. Medicare, NDIS and WorkCover Qld.

Desired: Experience with health related practice management software including 'Halaxy' will be highly regarded.

Skills

Customer service focused:committed to providing exceptional customer service across all channels – written, phone and face to face.

Communication:the ability to communicate clearly and concisely,varying communication style depending upon the audience is essential.

Conflict management:the ability to be able to assist clients and staff with management of complaints and difficulties.

Attention to detail: excellent attention to detail and written skills when communicating with others, both internally and externally.

Ability to prioritise: the ability to look at a task list and work out what is important, and the ability to manage others expectations.

Teamwork: willingness to assist and support others as required and get on with team members.

Time management/organisation: accomplish objectives effectively within time frame given, and carry out administrative duties within portfolio in an efficient and timely manner.

Personal attributes

Professional approach.

Ability to work under pressure and prioritise.

Organisational and time management skills.

Excellent attention to detail.

Confident manner and excellent interpersonal skills.

Positive approach to change and growth.

Other

Possession of a C class motor vehicle license.

Blue Card.

Criminal History Check.

What you can expect from us:

  1. Regular Individual and Peer Supervision.

  2. Professional Development Days.

  3. An excellent, rewarding and highly supportive Career Progression Pathway through the Practice.

  4. Options for flexible Casual and Part-Time roles.

  5. Above award remuneration packages and incentives.

For interested applicants please forward your CV / Resume with a short Cover Letter setting out your credentials, experience, knowledge and availability via the APPLY NOW button.

For more information on the job role, please don't hesitate to email our Practice Manager, Mahney Forrest at  OR visit our website

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