Facilities and Venue Operations Lead

Facilities and Venue Operations Lead

·       Employment Type:  Ongoing

·       Classification / Grade / Band: Clerk Grade 7/8

·       Remuneration:$113,574 to $125,720 plus, Superannuation and Leave Loading

·       Location: Sydney CBD, Flexible working options available

·       Applications Close: Thursday, 6 November 2025 at 9:59am

Your Impact and Contribution

As the Facilities and Venue Operations Lead you will coordinate and support the effective management and operation of venues and facilities including maintenance of premises, infrastructure, and other resources to facilitate the efficient delivery of business operations and services to agreed standards.

You will be joining our Financial Management & Services Group. Read more about your future Group and Division.

You can read more about the role in the role description here.

Achieve success as the Facilities and Venue Operations Lead

The ideal candidate should meet the following criteria:

·       Contribute to the planning, organisation, co-ordination and oversight of operational and technical aspects of facilities management to ensure smooth functioning of business

·       Log, analyse and track maintenance requests to efficiently co-ordinate and process workorder requests for repairs, maintenance, and renovations to ensure speedy resolution of issues and incidents

·       Collaborate with vendors and suppliers for effective contract management and supervision of work orders in accordance with policy guidelines and standards to maximise value of the contract

·       Maintain daily operational requirement of the business to ensure that works are carried out within agreed timeframes and according to priorities.

·       Conduct routine inspections of premises, prepare and implement preventive maintenance schedules to proactively identify maintenance issues and incidents

·       Provide information to all customers and stakeholders regarding works that are being carried out that may affect their working environment or conditions

·       Monitor and address complex and/or sensitive enquiries and issues, including escalation of issues to appropriate authorities, to ensure the timely and effective resolutions of issues

·       Maintain awareness of work health and safety requirements, relevant issues, policy obligations, challenges, and opportunities to recommend innovative solutions that optimise outcomes and contribute to a best practice business support function in line with organisational and government priorities

·       Act as the primary point of contact for all front-of-house enquiries, addressing visitor needs and resolving issues promptly.

·       Manage event calendars, bookings, and resource allocation, ensuring all event spaces and facilities are prepared and maintained to a high standard.

·       Liaise with vendors, service providers, and internal teams to arrange appropriate resources and equipment, security, audio/visual needs, and other event requirements.

·       Ensure compliance with health, safety, and security regulations for all front desk and event activities.

What can you expect from us

The team you will join is made up of a diverse and welcoming group of people. We understand what starting a new job is like, and to ensure you have the most positive experience we will 'Buddy' you up with a team member to help settle you in.

Just some of the benefits of working with Treasury include:

·       Flexible hybrid work at our Sydney office with 35-hour standard weeks

·       Accrual of flex time for extra hours worked, promoting work-life balance.

·       Ongoing learning opportunities through expert-led sessions and online training

·       Wellbeing programs to support your mental and physical health.

·       Various leave options, including paid parental and carers leave.

Read more about our benefits and how we invest in you.

Enrich your career with the NSW Treasury

You will have an invaluable opportunity to create a positive impact for the people of New South Wales. You will be challenged to provide the best outcomes possible in this role while developing and growing your own skills.

When you join Treasury, you join an organisation that is a whole-of-government financial and economic advisor. Treasury is a critical component of the government and provides advice that informs a wide range of financial, economic and policy driven work for the state of NSW.

Gather more insights about Careers at Treasury and learn more about how you can transform your career in a central government agency invested in you.

Interested in working with us

Read the role descriptionto learn more about the role and submit your application ONLY via the I Work for NSW jobs platform.

Application process:

·       an up-to-date resume detailing your knowledge, skills, and experience in relation to the role.

·       complete pre-screening questions as part of the application process.

·       partake in a behavioural based interview if shortlisted

·       under-go work sample exercises if required

A talent pool may be created for ongoing and temporary opportunities in the same role or grade that may become available over the next 18 months.

Read more about what to expect in the hiring process.

We embrace diversity

We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander people, people with disabilities, LGBTQI+ and diverse ethnic and cultural backgrounds.

NSW Treasury is committed to being an employer of choice for the people of New South Wales.

We currently hold the following accreditations as a:

·       a Disability Confident Recruiter with Australian Network on Disability, where we ensure a fair and equitable process without barriers.

·       a Level 1 Activate Carer Employer with Carers NSW recognising the development of a carer friendly workplace policies and practices.

We support individuals with disabilities in accessing adjustments during recruitment and at work. For assistance, visit:

Eligibility

To be eligible to apply for ongoing employment at NSW Treasury, you must be an Australian or New Zealand citizen or permanent resident of Australia.

NSW Treasury does not provide relocation expenses, nor can we support employer-sponsored work visas unless specifically referenced in the advertisement.

The successful candidate will be required to undergo background checks and provide confirmation of tertiary academic qualifications before commencement.

Any questions?

Visit our Careers Centre or contact our Talent Advisor Sherif Soliman

Close of applications: 9: 59am 6 November 2025

A concurrent search is also underway.

Click "Apply online" below to start your application.