Product Manager

Company description:

IDP is a trusted leader in international education services that helps people study abroad and achieve their goals. As a key voice in the industry, IDP partners with educational institutions worldwide to connect them with the right students.

IDP also proudly co-owns IELTS, the world's leading English language proficiency test.

Established in Australia in 1969, IDP now operates in over 60 countries. While we've grown and evolved, our purpose remains the same: to empower people transform their lives through international education. Learn more at

Job description:

Product Manager - Student Experience (Maternity Cover) | Location: Melbourne

IDP Education is seeking a passionate and experienced Product Manager to lead a portfolio of student placement products during a maternity leave cover. This is a high-impact role that blends strategic thinking, customer-centric innovation, and cross-functional collaboration to enhance the student experience across our global network.

As Product Manager, you will:

• Lead the development and execution of the product roadmap for student placement services.
• Use customer insights, market data, and digital trends to identify opportunities for innovation and improvement.
• Collaborate with Product Owners, CX teams, and global stakeholders to deliver seamless omnichannel experiences.
• Drive commercial outcomes through effective go-to-market strategies, value proposition development, and performance tracking.
• Champion customer-first thinking, ensuring every product decision enhances the student journey.
• Mentor and guide Product Owners, fostering a culture of creativity, collaboration, and continuous improvement.

Key Responsibilities

• Develop and communicate strategic product roadmaps aligned with IDP's goals.
• Advocate for student needs through data-driven insights and co-design practices.
• Manage product lifecycle from ideation to delivery, ensuring measurable business impact.
• Collaborate across global teams to optimize customer journeys and operational efficiency.
• Lead change management and go-to-market planning for new initiatives.

What You Bring

• Proven experience managing commercialized products across their lifecycle.
• Strong business and data analysis skills with a customer-centric mindset.
• Ability to lead cross-functional teams and influence senior stakeholders.
• Experience in digital transformation, preferably in education or tech sectors.
• Agile mindset with hands-on experience in SAFe or similar frameworks.

Why Join IDP?

• Be part of a global leader in international education.
• Work with passionate, purpose-driven colleagues.
• Thrive in an agile, innovative digital culture.
• Make a real difference in students' lives worldwide.

About IDP

IDP is a global leader in international education services, helping students achieve their dreams for over 50 years. With a strong focus on digital innovation and customer-first experiences, we connect students with institutions across 30+ countries.

Profile description:

Are you passionate about shaping exceptional student experiences through innovative product leadership? IDP is seeking a dynamic Product Manager to lead a portfolio of student placement products that are central to our global impact.

This maternity cover role offers a unique opportunity to drive digital transformation, enhance customer journeys, and contribute to the growth of IDP's omnichannel student placement services.

We offer:

Be part of our story, as we support you to create meaningful and rewarding experiences, grow your career with purpose, and celebrate as a global team.

If you identify as a member of an underrepresented community, we encourage you to apply, even if you feel you do not meet all the criteria, but have relevant skills, experience and capability that will enhance the role. At IDP, you can be yourself, be seen, heard, valued, and celebrated every day for your meaningful contributions. If you require any adjustments, let us know.

Some other benefits include:

• Work in our new 6 green star office, featuring creative collaboration zones and a focus on health and wellbeing.
• Professional development programs to grow your career.
• Two paid volunteer days every year to support our local communities.
• Stay energized with free fresh fruit and barista onsite.