Care Partner

6 hours ago

Caloundra Queensland, Australia bc43943f-fba2-4a64-9218-75fe53f30520 Full time $50,000 - $80,000 per year

Home Care Assistance Sunshine Coast

Position: Care Partner

Location: Caloundra, QLD

About Us: Home Care Assistance are leaders in the Home Care Industry. We strive for excellence and are committed to providing our employees with a supportive and rewarding work environment, with opportunities for professional development and advancement within the company.

Due to continued, sustained, growth we are now looking for a Care Partner to join our growing team in the Sunshine Coast to play part in our Case Management team.

Our Sunshine Coast office supports clients across Aged and NDIS throughout the Sunshine Coast.  Our mission at Home Care Assistance is to change the way the world ages. We provide older adults with quality care that enables them to live happier, healthier lives at home.

Position Overview: We are seeking a skilled and detail-oriented Desktop Care Partner to join our Case Management team. The Case Manager will be responsible in supporting the Care Partners in the delivery of service that exceed the Aged Care Standards.

Responsibilities:

  • Work within a close and dynamic team to coordinate the delivery of our high standard of care to clients. Our intention is to meet and exceed client expectations and meet business requirements.
  • Onboard new Home Care Package clients, as well as conducting regular care plan reviews in accordance with the clients changing needs.
  • Communicate with staff and stakeholders regarding enquiries, referrals and follow ups via phone and email.
  • Relationship building with clients and their families.
  • Monitor Clients budgets.
  • Enable our clients to lead fulfilling, independent lives through value focused relationships and quality support services.

Qualifications & Experience:

  • Relevant qualification related to Aged Care is desirable but not required
  • Aged Care Industry experience is required
  • Customer Service experience is required

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