Machine Sales Support Officer

1 day ago


Perth, Western Australia WesTrac Cat Full time $60,000 - $90,000 per year

Location: Perth Precinct, WA, AU

Reporting into Sales Execution Supervisor, the
Sales Coordinator will
join our Sales Execution Team on a Full-Time basis at our Perth Airport Branch. This role involves the co-ordination and administration of new machine orders from contract review through to delivery, including consulting and communicating with cross-functional teams and may specialise according to a particular product, market segmentation or machine group.

Roster:
Monday – Friday, 8.5 hours/day (including meal break)

What You'll Do:

  • Liaise with stakeholders to validate contracts, review machine orders, parts availability, and workshop readiness.
  • Prepare the Shop Get Ready form within SLA by verifying quote accuracy and ensuring all contract, program, and policy conditions are met.
  • Re-cost and analyse contract variations requested by management or sales and communicate changes to stakeholders.
  • Ensure accurate and timely invoicing aligned with customer contracts.
  • Raise sales journals and report machine deliveries to CAT within SLA.
  • Process CAT claims and review credit estimates in line with business SLAs and policies.
  • Finalise cost of sale vs cost estimates review and complete final margin reconciliation
  • Assist the delivery team to ensure full and on-time delivery meets customer expectation

Skills & Experience:

  • Strong attention to detail with a focus on continuous improvement.
  • Advanced analytical skills.
  • Customer-focused with the ability to consult, negotiate, build relationships, and influence across teams.
  • Able to work effectively both independently and within a team.
  • Excellent organisational skills with the ability to manage changing workloads and meet tight deadlines.
  • Minimum 2 years Experience in a similar role (Desirable)

Our Benefits inclusive of but not limited to:

  • Financial Benefits – Paid Parental Leave & Secondary Carers Leave, Salary Sacrificing, Novated Leasing, Income Protection Insurance & More than 600 retail discounts such as Coles, Petbarn, Virgin, HOYTS & Crown.
  • Health & Wellness – Discounts with BUPA, Fitness Passport to access multiple gyms across Australia & EAP access to support you and your immediate family.
  • Culture & Career – Personal and Team Recognition (Made for More Awards), Internal Career Progression, Training & Upskilling through our award-winning WesTrac Institute.
  • Additional Perks – Emergency Services Leave, Defence Force Reserves Leave & Employee Share Purchase Plan opportunity.

Our Company & Commitment
With over 4,500 employees, WesTrac is one of the world's largest authorised Cat equipment dealers, offering a wide range of mining and construction equipment and management solutions.

At WesTrac, we reflect diverse communities, celebrate our people's diversity, and create a culture where employees feel safe to be their authentic selves. We encourage applications from First Nations people, LGBTQIA+ individuals, and those from culturally diverse backgrounds. WORK180 endorsed employer for our commitment to diversity, inclusion, and equality.

Reference Number:
4574


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