Case Worker Aged Care Advocacy

4 days ago

Alice Springs, Northern Territory, Australia Catholic Care Full time $104,000 - $130,878 per year
  • SCHADS Above Award Grade 4 - $88,980 plus superannuation & salary packaging
  • Relocation assistance offered up to $3000 and two weeks of accommodation
  • Full time permanent position based in Alice Springs, NT

CatholicCare NT Employee Benefits

  • Relocation assistance offered up to $3,000 + two-weeks accommodation
  • Above award salary
  • Six weeks annual leave plus two weeks personal leave
  • Salary packaging option (up to $15,900 p/a, plus additional as a Remote Area Benefit)
  • Staff rewards program with savings and discounts at over 450 well-known retailers
  • Access to Wellbeing Centre providing support to a healthier and happier life

About the Program

CatholicCare NT is a not-for-profit organisation, providing social services and programs to individuals, couples, families, children, groups, schools and agencies across the Northern Territory.

The National Aged Care Advocacy Program (NACAP) is a free, independent, and confidential service. Its primary aim is to provide advocacy support, information, outreach, education, and community development to current and potential consumers of Australian Government-subsidised aged care services.

The program also supports their representatives and families across Central Australia.

About the Role

The Case Worker is responsible for delivering advocacy support, information, outreach, and education to both aged care participants and providers.

This role plays a key part in ensuring the program achieves its objectives, with a strong focus on promoting the rights of the elderly.

The Case Worker supports and empowers elderly participants to be actively involved in decisions affecting their lives and to advocate for their own needs, whether in residential aged care or home care settings.

What we are looking for

  • Relevant qualification in Certificate III in Aged Care Work, Certificate III in Community Services, or experience in aged care services with the intention to work toward relevant qualification.
  • Demonstrated interpersonal and communication skills with excellent case note and report writing.
  • Adept in empowering and advocating the needs of participants and managing conflict resolution.
  • Demonstrated cultural competency, particularly in working with Indigenous people in both urban and remote communities.

How to Apply

For a full role description including key selection criteria, please visit our careers website.

Applications Close: 9am Tuesday 07 October 2025

Interviews on: Rolling interviews

Applications for this position may be closed earlier than anticipated or extended at the discretion of the hiring manager.

Applications only progress if made directly through our CatholicCare NT website. Expressions of interest from third party job boards will not be considered.

Safeguarding Children & Young People

CatholicCare NT is committed to maintaining zero tolerance of child abuse and neglect, and the safety and wellbeing of all children and young people who access our activities, programs, services and facilities.

Employment is subject to obtaining a satisfactory National police check and Working with Children (Ochre) Card, together with Social Media and Adverse Media Check.

If you have resided in an overseas country for 12 months or more in the past 10 years, this position requires you to complete an International Criminal History check (ICHC) prior to your employment commencement date. The outcome of the initial screening check must be satisfactory.

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