Funeral Arranger/Conductor

Have you considered a career helping people and families through a difficult time in their life?

You may not have considered this industry before, but we provide essential services to families across Australia, New Zealand and Singapore as they celebrate the lives of their loved ones. Working with InvoCare is truly a unique and rewarding opportunity, you will:

• Work with incredibly committed and caring people in a PURPOSE driven organisation.
• Experience the PRIVILEGE of honouring life and serving families in everything we do.
• Have a strong sense of PRIDE in the work you do each day.
• Access career PROGRESSION…. over 20% of our roles are appointed from within
• Demonstrate your POTENTIAL as you achieve your goals and targets and grow with us
• Access birthday, paid parental leave and all of our other benefits programs (Thrive salary packaging, Thrive purchasing power etc.)

White Lady Funerals is a part of InvoCare, a funeral industry leader. We currently operate over 300 funeral locations, 17 cemeteries and 29 crematoria, throughout Australia, New Zealand and Singapore and we are growing. As we plan for the next phase of transformation and growth, now is an exciting time to join the InvoCare team.

Since 1987, White Lady Funerals have helped over 147,000 Australian families from all walks of life find their strength and say farewell to the ones they love most. Every White Lady Funeral Specialist draws from a wealth of life experience to guide and support our customers, their friends and community.

As an Arranger Conductor your working career could mean a whole lot more serving families in your local community to arrange and prepare all aspects of the funeral service for their loved one. This role will offer you new life skills, personal growth and development, the opportunity to earn qualifications and progress your career in a personally rewarding industry.

Duties of an Arranger Conductor include:

• Plan, coordinate and implement all aspects of the funeral service for a family and inform them with the various options available to honour their loved one.
• Work closely with the family from first contact to guide them through what is required and respond to their requests with service options and solutions
• Implement the funeral plan on the day, direct the team and provide support and guidance for the family
• Must be prepared to support, when required, other branches in your region, and to be flexible in the location as to where you will be having your training the first few months to set you up for success.

About you:

• You have a strong customer service ethos and pride yourself on service delivery, problem - solving and customer satisfaction
• Professional attitude with an empathetic and compassionate approach towards people
• A collaborative team player (prepared to support, when required, other branches in your region)
• Be at ease working with grieving families and the deceased
• Excellent communication and high attention to detail
• Possess a full unrestricted driver's license

We are enthusiastic about what we believe in and what we do. If you're also inspired by the desire to assist others with sincerity, we would love to discuss this unique opportunity with you.

Benefits of joining InvoCare:

You may not have considered this industry before, but we provide vital services to families to assist them to celebrate the lives of their loved ones in a way that they would have wanted. The benefits you can receive include:

• Reward and recognition programs
• Tailored induction and training programs
• Well designed and fitted out locations with the latest facilities to assist in providing an exceptional client family experience
• Networking opportunities across the business and with peers
• Birthday and paid parental leave
• Fitness Passport - offers you and your family access to a wide range of fitness facilities at a reduced cost, encouraging a healthier lifestyle, which can lead to improved physical and mental wellbeing
• Free access to the Employee Assist Program

How to Apply:

InvoCare is proud to provide our employees with a quality work environment and opportunity for both personal and professional growth. If you are looking for a role that makes a difference and supports families in your community, click on apply and submit your application.

To learn more about careers at one of the InvoCare brands please visit our careers page:

At InvoCare we are committed to building a respectful, diverse and inclusive workplace which reflects the communities we serve. We encourage applications from people of all ages, nationalities, abilities, and cultures.