Clinical Lead

13 hours ago

Canberra n Capital Territory, Australia Aspen Medical Full time $80,000 - $120,000 per year

Job Description
Aspen Medical is a global provider of innovative healthcare solutions across a diverse range of clients in the Defence, Mining, Oil and Gas, Government and Humanitarian sectors. We are a world leader in the delivery of healthcare solutions in any setting, particularly those that are remote, challenging or under-resourced.

Position Overview:
The Clinical Lead supports and mentors Digital (Virtual) Health clinicians to deliver exceptional evidence-based care. The role drives continuous improvement and regulatory compliance across Aspen Medical's Digital Health services.

Job Details:

  • Fixed-term, Part-time/Full-Time until 30 June 2026 with possible extension (Multiple positions)
  • We are operational 24/7. Shift times can be flexible between 2-10 hours.
  • Overnight availability is highly desirable (midnight-6:00am)

Key Outcomes:

  • Improved patient outcomes through evidence-based-care
  • Embedding best practices within all Digital Health
  • Scalable, adaptable Digital Health programs
  • Quality improvement within Digital Health
  • Effective monitoring, evaluation and reporting
  • Regulatory compliance
  • Strong stakeholder engagement and alignment

Primary Duties and Responsibilities:

  • Provide support, direction, orientation and training to Digital Health Clinicians (Registered Nurses and General Practitioners working across the GP Helpline and Healthdirect/NURSE-ON-CALL helplines).
  • Support the planning, coordination and evaluation of services under the guidance of the Digital Health Clinical Workforce Lead and Operations leads.
  • Model compassionate, patient-focused care and a culture of excellence.
  • Support quality assurance, policy development and management of action research projects.
  • Deliver direct and comprehensive care and manage complex case care where required.
  • Champion digital health innovation, clinical governance and data-informed practice.

Selection Criteria:
Essential

  • Must be located within Australia.
  • Registered Nurse with a minimum of 3 years, post-registration experience with unrestricted AHPRA registration. Experience in Digital (Virtual) health or telehealth service delivery.
  • Demonstrated interest in leadership, mentoring and clinical coordination skills.
  • Strong knowledge of evidence-based practice, quality improvement and compliance.
  • Excellent communication skills to engage stakeholders effectively.
  • Commitment to upholding high standards of patient care quality and compliance
  • Flexible and adaptable to changing priorities and environments.

Desired

  • Previous Digital (Virtual)Health Clinical Lead experience will be highly regarded
  • Knowledge of quality and clinical governance methods, including auditing and compliance assessments and risk management systems (e.g. Riskman)
  • Experience in Key Performance Indicator (KPI) monitoring, reporting and data-driven improvement.
  • Commitment to staying updated on industry trends, best practices and emerging technologies in clinical program management and healthcare delivery

Apply Today

Applications close: 5PM, Friday 14 November 2025

We will be reviewing and interviewing candidates as applications are received.

Please note: reference checks will need to be completed and returned within 48 hours of receipt.

If you have any questions, please contact:

Andrian Publico – Culture and Performance Support Officer

Aspen Medical values diversity and inclusion and encourages applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ communities, and those from diverse cultural backgrounds. We also welcome applications from ADF veterans with relevant experience.

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