Customer Service

1 week ago

Sydney, New South Wales, Australia People in Focus Full time $104,000 - $130,878 per year

Are you an experienced in freight forwarding and enjoys taking ownership of shipments and building strong client relationships?

This is your chance to step into a Customer Service role with a growing logistics business.

What's in it for you?

  • Work with a supportive, collaborative team
  • Exposure to key accounts across sea & air freight
  • Opportunity to combine operations with customer service & account management
  • Genuine career development in a business that's expanding

About the Role In this role, you'll manage end-to-end import operations across FCL, LCL, and Air. You'll be the go-to person for key clients, ensuring smooth shipments, proactive updates, and first-class service.

Your day will include:

  • Managing import shipments from order to delivery
  • Coordinating with carriers, overseas agents, and local transport providers
  • Building and maintaining strong customer relationships
  • Preparing quotes, proposals, and updating client records in CargoWise
  • Problem solving, resolving issues, and supporting process improvements

What You'll Bring

  • Experience in freight forwarding (import/export – sea & air)
  • Proven experience using CargoWise
  • Strong communication and relationship-building skills
  • Accuracy, organisation, and the ability to work under pressure
  • A proactive, energetic approach and team focus

Ready to Apply? If you're looking for a role where you can make an impact, manage key accounts, and grow your logistics career — we want to hear from you.

The company offer a variety of employee benefits such as daily lunch provided, retail discounts, further training & development.

Apply online now  or contact Sharyn O'Halloran on for a confidential chat.

  • Customer Service Representative

    6 days ago

    Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time

    **Customer Concierge Operator****Digital Service Representative****Customer Service Representative****Newcastle Contact Centre | Newcastle, Wallsend, Warners Bay, Toronto, Cessnock, Maitland, Raymond Terrace, Nelson Bay, Singleton and Muswellbrook Service Centres**- **Customer Concierge Operator -**SNSW Clerk Grade 2- starting annual salary $60,680-...

  • Customer Service Representative

    7 days ago

    Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time

    **Customer Concierge Operator****Digital Service Representative****Customer Service Representative****Gosford Contact Centre | Tuggerah, Toukley, Erina, Woy Woy and Gosford Service Centres****Customer Concierge Operator -**SNSW Clerk Grade 2- starting annual salary $60,680**Digital Service Representative -**SNSW Clerk Grade 2/3- starting annual salary...

  • Customer Service Officer

    1 week ago

    Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time

    **Customer Service Officer****Grade**:Clerk Grade 5/6**Employment Type**:Multiple temporary dates (up to 18 months)**Location**:Gosford**Applications Close**: Monday 16th September 2024 [at 9:59am]**This role sits within the NSW Fair Trading Division in the Long Service Corporation team*******About the team**Fair Trading and Regulatory Services works across...

  • Customer Service Officer

    1 week ago

    Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time

    **Customer Service Officer - multiple opportunities (Ongoing)****Grade**: Clerk 5/6**Duration**: Multiple ongoing opportunities**Closing Date**: 9:59AM Monday 19 May 2025**Location**: Parramatta Offices 2-3 days per week, with hybrid and flexible working conditions available.The Long Service Corporation (LSC) manages portable long service schemes for the...

  • Customer Service Officer

    7 days ago

    Sydney, New South Wales, Australia Nsw Government -Department Of Customer Service Full time

    **Customer Service Officer, Gosford, Ongoing**- Salary starting from $75,992 + 10.5% super- Status: Full time, Ongoing role- Location: Gosford- Operational role providing onsite (face to face) customer service 5 days per week**About the role**:Deliver high quality customer service providing assistance, information and customer support services to facilitate...

  • Customer Service Officer

    1 week ago

    Sydney, New South Wales, Australia Service Stream Full time

    Primary LocationMayfield West, NSWJob Description SummaryService Stream's Utilities division are currently seeking a Customer Service Officer to join our growing company.About the RoleAbout the OpportunityService Stream's Utilities division are currently seeking a Customer Service Officer to join our growing company. In this role, you will be responsible for...

  • Customer Resolution Officer

    7 days ago

    Sydney, New South Wales, Australia Nsw Department Of Customer Service Full time

    **SNSW Grade**:7/8**Employment Type**:Full Time, Temporary until 30 June 2026**This role sits within the Enterprise and Risk Enablement Division in the Customer Resolution and Disputes team.****About the team**The Customer Resolution and Disputes team was established to maintain a centralised Service NSW complaints and disputes handling structure. The...

  • Service Officer

    2 weeks ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time $84,659 - $92,701 per year

    TALENT POOL ONLY Clerk Grade: 3/4 Salary Range: $84,659 - $92,701 plus superannuation and leave loadingEmployment Type: Talent Pool. Successful candidates will be placed in Talent Pool for 18 months for future opportunities Location: Parramatta CBD/Orange NSW with access to hybrid work arrangements Application Closing: Monday, 15th September 2025 [9:59am]...

  • Senior Customer Experience Advisor

    4 days ago

    Sydney, New South Wales, Australia NSW Department Of Customer Service Full time

    Experience Management | Government Technology Platforms (GTP) Role Type:12 months temporary full-time role Grade: DCS Clerk Grade 9/10 ($129,464–$142,665 + 12% super + leave loading) Location: Sydney (Flexible NSW locations + Hybrid working) The experience management team is part of Government Technology Platform (GTP) which provides NSW government...

  • Senior Customer Experience Advisor

    2 weeks ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time $129,464 - $142,665 per year

    Senior Customer Experience Advisor - Experience Management | Government Technology Platforms (GTP) Role Type: 12 months temporary full-time role Grade: DCS Clerk Grade 9/10 ($129,464-$142,665 + super + leave loading) Location: Sydney (Flexible NSW locations + Hybrid working) The experience management team is part of Government Technology Platform (GTP)...