Senior Salesforce Engineer

Role Title: Senior Salesforce Engineer

Clerk Grade: 9/10

Employment Type: Temporary, Full-time until 31 December 2027

Remuneration: Salary range for Clerk 9/10 is $125,693 - $138,510pa, plus superannuation and leave loading

Location: We have dedicated office space in Sydney (McKell) or Gosford with hybrid and flexible working

conditions available.

The Long Service Corporation is a standalone agency within the Department of Customer Services that reports directly to the Managing Director of Service NSW whilst maintaining its executive agency status.

About the team:

The Long Service Corporation (LSC) manages portable long service schemes for the building and construction industry and contract cleaning industry, and we are about to launch our third scheme for community services industry (CSI).

You'll be joining the newly established Digital and Program Delivery team in LSC. The team is leading the delivery of new portable long service leave schemes, including the development and rollout of the systems and processes needed to administer them. In addition, this team is also responsible for ongoing improvement initiatives ensuring our current schemes and systems continue to evolve and improve.

Your day-to-day:

• Provide technical ability to develop, deliver, and enhance ICT/Digital solutions, ensuring alignment with strategy and security controls.

• Deliver high-level technical recommendations and options to support system transitions and meet customer needs.

• Collaborate with stakeholders to deliver valuable software/digital solutions for customers.

• Support end-to-end development, ensuring high-quality products and services are optimised and tested.

• Offer expert support in system design and testing to improve quality and reduce risk.

• Manage change to adopt latest trends and technologies, delivering scalable systems across multiple components.

• Contribute to the development of support strategies and support operational consistency.

To be successful in this role you will demonstrate:

• Ability to balance customer, business, and technical demands while ensuring efficient delivery of high-quality ICT solutions.

• Effective collaboration with teams to drive change, stay adaptable in a high-pressure environment, and contribution to continuous improvement

• Technical ability to manage change will support the organisation's long-term goals.

Click Here to access the Role Description. For enquiries relating to recruitment please contact Lauren Alcorn via

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Thursday, 30 October 2025 at 9.59am

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

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