Client Care

2 days ago

Melbourne, Victoria, Australia Ragamuffin Pet Photography Full time $62,400 - $73,600 per year

Join the Ragamuffin team - Australia's experts in outdoor pet portraiture

Since 2010, we've photographed thousands of pets and raised over $200k for charity. We believe in muddy paws, joy-filled moments, and making a difference for pets in need.

We're looking for a friendly, confident Client Care & Sales Consultant to support our clients behind the scenes and guide them through their Ragamuffin journey.

This role is perfect if you:

  • Love dogs (and people)
  • Are empathetic, confident, and enjoy helping clients make meaningful decisions
  • Value flexibility and working from home

What you'll be doing:

  • Run sales sessions over Zoom, helping our clients choose their favourite photographs, design their packages, and confidently closing each sale with warmth and professionalism
  • Discovery phone calls with clients/leads
  • Email and SMS inbox — responding promptly and warmly to client messages
  • Occasionally assist at expos or dog events in Melbourne

We provide:

  • A mission that truly matters
  • A fun, supportive team that values kindness, creativity, and integrity
  • Full training and access to professional development
  • Unlimited annual leave
  • Generous, uncapped monthly commission

REQUIREMENTS:

  • Proven sales experience (service-based or consultative)
  • Based in Victoria
  • Confidence using Zoom and learning new software
  • Saturday availability (one Saturday off per month)
  • A genuine love and interest in dogs

HOW TO APPLY:

Send your resume and a short note or cover letter telling us a little about you — and why you'd love to join the Ragamuffin team.

Applications without a personalised cover letter won't be prioritised.

Job Type: Part-time

Pay: $30.00 – $35.00 per hour

Expected hours: 20 per week

Benefits:

  • Professional development assistance
  • Unlimited annual leave
  • Work from home

Experience:

  • Sales: 1 year (Preferred)

Language:

  • English (Required)

Work Authorisation:

  • Australia (Required)

Location:

  • Victoria (Required)

Work Location: Remote

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