Client Care
1 day ago
Join the Ragamuffin team - Australia's experts in outdoor pet portraiture
Since 2010, we've photographed thousands of pets and raised over $200k for charity. We believe in muddy paws, joy-filled moments, and making a difference for pets in need.
We're looking for a friendly, confident Client Care & Sales Consultant to support our clients behind the scenes and guide them through their Ragamuffin journey.
This role is perfect if you:
- Love dogs (and people)
- Are empathetic, confident, and enjoy helping clients make meaningful decisions
- Value flexibility and working from home
What you'll be doing:
- Run sales sessions over Zoom, helping our clients choose their favourite photographs, design their packages, and confidently closing each sale with warmth and professionalism
- Discovery phone calls with clients/leads
- Email and SMS inbox — responding promptly and warmly to client messages
- Occasionally assist at expos or dog events in Melbourne
We provide:
- A mission that truly matters
- A fun, supportive team that values kindness, creativity, and integrity
- Full training and access to professional development
- Unlimited annual leave
- Generous, uncapped monthly commission
REQUIREMENTS:
- Proven sales experience (service-based or consultative)
- Based in Victoria
- Confidence using Zoom and learning new software
- Saturday availability (one Saturday off per month)
- A genuine love and interest in dogs
HOW TO APPLY:
Send your resume and a short note or cover letter telling us a little about you — and why you'd love to join the Ragamuffin team.
Applications without a personalised cover letter won't be prioritised.
Job Type: Part-time
Pay: $30.00 – $35.00 per hour
Expected hours: 20 per week
Benefits:
- Professional development assistance
- Unlimited annual leave
- Work from home
Experience:
- Sales: 1 year (Preferred)
Language:
- English (Required)
Work Authorisation:
- Australia (Required)
Location:
- Victoria (Required)
Work Location: Remote
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