Casual AOD Support Worker – Venndale Rehabilitation Centre

Are you passionate about supporting individuals affected by alcohol and substance use? Kalano is seeking dedicated Support Workers to join our Sobering Up Shelter (SUS) and Alcohol and Other Drugs (AOD) Venndale Residential Rehabilitation teams.

About the Roles:

Our SUS Support Workers provide care and supervision to individuals at the Katherine Sobering Up Shelter, ensuring their safety and well-being until the effects of alcohol and substances subside.

Our AOD Support Workers assist participants at Venndale Rehabilitation Service, focusing on after-hours support, welfare, and engagement in daily living activities to aid their recovery journey.

Key Responsibilities:

Provide direct care and support to individuals affected by alcohol and substance use

Conduct assessments and referrals to additional support services

Maintain a harm prevention approach and apply appropriate interventions

Assist with general cleaning, meal preparation, laundry, and daily tasks

Maintain accurate records and complete case notes

Respond to emergency situations, provide immediate intervention and ensure a safe environment

We are looking for compassionate and culturally aware individuals with:

Experience working with Indigenous people and communities

Strong communication, problem-solving, and conflict resolution skills

Ability to work both independently and as part of a team

Supporting individuals who are under the influence of alcohol or other substances requires patience, awareness, and a strong focus on safety. As a Support Worker, you will:

Use de-escalation techniques to manage challenging behaviours

Recognize early signs of distress or medical concerns and take appropriate action

Follow strict safety protocols, including emergency response procedures

Work collaboratively with team members to ensure a secure environment

Engage with external services (e.g., police, paramedics) when necessary

Be trained in de-escalation and risk management to handle difficult situations calmly and professionally

Qualifications & Requirements:

• Certificate IV in Alcohol & Other Drugs (or willingness to obtain)
• Relevant qualifications in Community Services or Mental Health (desirable)
• First Aid Certificate (or willingness to obtain)
• De-escalation Training (or willingness to obtain)
• Current NT Driver's Licence – Must be provided prior to commencement
• NT Working With Children's Clearance (Ochre Card) – Must be provided prior to commencement
• National Police Check (within 2months old) – must be provided prior to commencement

Remuneration package:

Employment Type: Casual

Wage: From $ per hour, plus 25% casual loading and other applicable allowances and penalties.

Locations:

• Venndale Rehabilitation Centre – 20 Bruce Road, Katherine NT km south of Katherine)
• Sobering Up Shelter – 25 Giles Street, Katherine NT 0850

Hours of work:

Casual hours of up to 37.5hours per week, working rostered and fill-in shifts.

Working a variety of afternoon/evening, night and weekend shifts.

• Afternoon/evening shifts commencing from 3pm until midnight
• Night shifts commencing from 11pm until 8am
• Weekend day shifts between 7am and 7pm

All shifts, including night/overnight are active shifts that require constant supervision and assistance to clients.

Why Join Kalano?

Kalano is committed to empowering individuals and our local communities. We offer a supportive work environment, opportunities for professional development, and the chance to make a meaningful impact in people's lives.

By applying for this role, you are committed to working across both programs and locations, working a variety of shifts that may be available.

Indigenous and/or Torres Strait Islander persons encouraged to apply

All applications are to include an up-to-date Resume and a Cover Letter addressing your suitability for the role and apply via our Kalano's Careers page before the closing date to be accepted.

Position Descriptions can be obtained from Human Resources.

Phone | Email

This job is advertised on an ongoing basis, applicants will be considered for interview as casual positions become available.