Senior Funeral Consultant

5 days ago

Geelong West, Victoria, Australia InvoCare Full time $60,000 - $80,000 per year

We are currently seeking a Senior Funeral Consultant to join our team on a full-time basis. The successful candidate must have a caring and understanding nature together with well-developed skills and sensitivity to circumstances involving grieving people.

Full training will be provided for you to perform the following in your role.

Responsibilities for this role include:

  • Meet with families initially and provide advice and guidance on their options
  • Responsible of being involved in all elements of service delivery
  • Capacity to be at ease in dealing with death and the expression of grief
  • Align our service offering with the needs of families
  • Assist in setting up, coordinating and conduction of funeral services
  • Drive the hearse or mourning cars
  • Oversee operations throughout the arrangement process and on a funeral day
  • General administration duties and branch assistance
  • Participation in on call and after hour's roster, including weekends
  • Approach each day with a balance of sensitivity and efficiency

Skills and experience required for this role include:

  • Proven track record of delivering a high level of customer service
  • Current unrestricted drivers licence
  • Community focused mindset and well-developed interpersonal skills
  • Have excellent attention to details, for the coordination of paperwork, contracts and legal documentation.

Working with us you will receive:

  • A competitive pay-rate
  • Discounts for private health insurance and retail providers
  • Free access to the Employee Assistant Program
  • Opportunity to buy shares in our company

Our team culture values making a contribution to the community through providing support to its members in their time of loss. We go the extra mile for our clients in ensuring the service is as unique as the individual the funeral is remembering. Providing understanding to families in need is incredibly rewarding and our staff are passionate about what they do and possess qualities of honesty, care, and respect for our clients and each other.

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