Quality & Safety Manager

About the role

Mater Private Hospital Townsville is pleased to invite applications for the role of Quality & Safety Manager. This is a fantastic opportunity for an experienced healthcare leader to contribute to the ongoing excellence of our renowned hospital. We are offering a Permanent Full-Time role, working 38 hours per week, with a commencement date scheduled for January 2026.

The role involves providing support in delivering safe and high-quality care, with a focus on creating a culture that values safety, identifies vulnerabilities, and integrates risk, quality, and safety functions. Reporting to General Manager, the Quality and Safety Manager will be responsible for managing activities related to quality and clinical safety management, accreditation, and continuous improvement across Mater Private Hospital Townsville.

Salary: Commensurate with experience plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits

What you'll be doing

Key Responsibilities include:

• Lead, develop, implement, and maintain an organizational-wide quality system.
• Systematically monitor performance across all safety and quality systems.
• Report to the health service organization and governing body.
• Maintain personal professional skills, competence, and performance.
• Set up operational policy and procedure framework.
• Implement effective systems for management of credentialing, clinical education and training, performance monitoring, and clinical safety and quality education.
• Respond promptly and effectively to indications of clinical underperformance.
• Coordinate and oversee planning and development of the Mater Health environment to support safety and quality.
• Engage with clinicians on the environment of Mater Health.
• Allocate appropriate resources to ensure the environment supports safety and quality.
• Respond to identified concerns about the environment.

About you

To be successful in this role you will have:

• Relevant qualification and/or substantial work experience (greater than 5 years) in managing organizational clinical governance/quality systems.
• Experience working in clinical quality and safety roles in the healthcare sector.
• Postgraduate qualifications in a related field (desired).
• Sound knowledge of maintaining accreditation status and compliance with accreditation standards.
• Demonstrated leadership skills and the ability to influence others.
• Advanced computing skills and ability to interrogate data.
• Excellent interpersonal and written communication skills.

Why join us?

Mater is Queensland's largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We're leaders in healthcare, education,  fundraising & philanthropy and research — and it's our people who make the difference.

We're looking for passionate individuals to join our team and help shape the future of care. At Mater, you'll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland's Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #MAKEYOURMATERMOVE

Applications close on Friday 28th November 2025. Please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW

Mater is committed to the wellbeing of their staff, and it is underpinned by our flexible and remote working policies.

Please Note: We will not require any support from Recruitment Agencies at this time and kindly request no contact is made. Only direct applications will be considered.

Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.

For more information regarding Reconciliation at Mater, please visit our Reconciliation webpage.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.