Internal Sales/Customer Service Representative

7 days ago

Cairns, Queensland, Australia ACD Trade Full time $40,000 - $60,000 per year

Looking for a fresh start with a supportive team? Join ACD Trade in Cairns as an Internal Sales Assistant

At ACD Trade, we're one of Australia's largest air-conditioning wholesalers with 16 branches across QLD, WA, and NT. As part of the Beijer Ref Group, we're backed by a network of over 100 branches and 800+ employees nationally. But more than that—we're a team that values people first.

We're looking for someone friendly, reliable, and ready to learn to join our Cairns branch in a full-time Internal Sales role.

What's in it for you?

  • Great team culture – We work by our values: Committed, United, Engaged, and Straightforward. We take our work seriously—but we also know how to have a laugh.

  • On-the-job training – You don't need industry experience; we'll show you the ropes.

  • Career growth – We'll support your development with coaching, mentoring, and real career opportunities.

  • Competitive pay – You'll receive a solid salary package, including super.

What you'll be doing:

You'll be the friendly face (or voice) our customers connect with, helping with:

  • Phone and counter sales

  • Answering customer questions and offering product advice (don't worry, we'll train you)

  • Processing orders, invoices and quotes

  • Supporting with stock management and picking orders

  • Keeping things running smoothly with general admin tasks

  • Building great relationships with our customers through honesty and helpful service

Who we're looking for:

We're not just hiring for skills—we're hiring for the right attitude. If you:

  • Love helping people and making their day easier

  • Are organised, reliable, and like learning new things

  • Are confident using a computer (basic to intermediate skills are fine)

  • Want a stable job with a company that invests in its people

Sound like a fit?

If you're looking for a job where you can grow, be yourself, and work with a great bunch of people, click 'Apply now'—we can't wait to meet you

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