Client Liaison

3 days ago

Kalgoorlie Goldfields Esperance, Australia Ellery Brookman Barristers and Solicitors Full time $70,000 - $120,000 per year

Ellery Brookman is a professional yet personable and friendly firm that has steadily built a loyal client base and has a solid track record of delivering results for our clients.

Our commitment to providing top-quality service means we are a busy practice.

Our current Client Liaison/Administrative Support Officer is sadly heading off on maternity leave

Never fear, this is not solely a maternity leave coverage role as we plan on offering permanent employment and training with a view to keeping the successful applicant on to move into a Legal Secretary or Paralegal role in the future. As such, a passion or interest for working in the legal industry would be a plus.

The right candidate will possess a desire to interact with and help both clients and lawyers, excellent attention to detail, a keen eye for following processes, the ability to use initiative, employ fantastic problem-solving skills, and the integral ability to be a team player.

Key Duties

Key duties will include:

  1. client and third party liaison, including answering phones, directing calls to staff, taking messages, dealing with initial enquiries and booking appointments for clients;
  2. invoicing and taking payments, including receipting of payments;
  3. booking appointments and diary management for lawyers;
  4. office email and document management, including saving to files and forwarding to relevant staff; and
  5. other general administrative duties.

The role is full-time - 8.30am (although we can accommodate a later start time for school drop-offs for children) until 5pm daily.

Experience is not essential as long as you have a willingness to learn, be the vibrant face of the business and take pride in providing support to the team and excellent customer service to our clients.

On-the-job training will be provided. We are currently in the process of automating our processes so are learning a new way to do things ourselves. However, salary will be commensurate with experience in the legal industry.

Role Requirements

To qualify, you must have:

  1. excellent communication skills, including written communication.
  2. good computer literacy;
  3. proficiency with the Microsoft Office suite, particularly Word and Outlook;
  4. attention to detail;
  5. ability to multi-task and prioritise;
  6. a friendly and approachable personality; and
  7. fantastic problem-solving skills.

What we Offer

As part of our much appreciated team, we will offer to you:

  1. a fantastic and friendly team to work with;
  2. a great office culture;
  3. team socialising opportunities;
  4. no expectations of working late each day; and
  5. a team that is genuinely family-friendly.

We run a serious service but we also strive to have a friendly team feel and a good culture to spend your working days in.

Feel free to visit our website at to find out more about us.

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