Customer Service Officer

1 week ago

Glenorchy, Australia Road Runners. Tasmanian Couriers Pty Ltd Full time $45,000 - $60,000 per year

We are looking for an enthusiastic, reliable, and experienced Customer Service professional to take on the role of Customer Service Officer.

This full time role commences as casual and moves to permanent full time after successful completion of the probation period. Level 3 Clerks Award.

The primary functions of this role will include but are not limited to:

  • Handling phone and email enquiries
  • General administration
  • Customer Service support for all depots
  • Updating customer database
  • Resolving customer complaints
  • Ensuring complete customer satisfaction

  • Processing customer requests

  • Maintain a clean and safe workspace, and abide by workplace health and safety policies and procedures

  • Be a supportive and effective member of the Road Runners team
  • Processing customer EFT payments
  • Other tasks as directed

What the ideal candidate would look like:

  • Experience in similar customer service role
  • Strong focus on delivery of exceptional customer service
  • Flexibility to manage constant change
  • Holds the ability to work well under pressure and remain focused.
  • Good understanding of safe work practices in a transport environment
  • Ability to ensure compliance with workplace practices and procedures
  • Good literacy and numeracy skills
  • Computer literacy
  • Accurate data entry skills
  • Be customer focused and have excellent telephone manners
  • Desire to improve your skills
  • Clear and accurate communication skills
  • Time Management skills
  • Completing tasks with timeliness and accuracy
  • Ability to set and meet deadlines
  • Deal with clients, suppliers and other employees professionally at all times
  • Outstanding organisational skills with a high attention to detail
  • The ability to multitask in a fast-paced environment
  • The ability to work both autonomously and as part of a team

  • Excellent communication skills, both written and verbal

  • Transport experience advantageous but not essential

  • Customer Service/shop Assistant

    2 weeks ago

    Glenorchy, Australia S & L Bakery Pty Ltd Full time

    S & L Bakery Trading as The Cheesecake Shop Glenorchy is looking for a highly motivated person to work in our fast paced cake shop; This is a casual position, looking for independent and flexible team member, need to be available weekdays from 4pm to 8pm and weekends Saturday 9am to 2pm or 2pm to 8pm and Sunday 10am to 2pm or 2pm to 7pm. Being the first...

  • Customer Service Representative

    2 weeks ago

    Glenorchy, Australia MyState Limited Full time

    We’re currently seeking a Customer Service Representative to join our Glenorchy team. **Join Us at a Defining Moment** With the merger of MyState Bank and Auswide Bank, we’re combining over 120 years of banking experience and expanding our presence across Australia’s East Coast. This transformation brings bold opportunities to modernise systems,...

  • Customer Service Team Member

    2 weeks ago

    Glenorchy, Australia Bunnings Full time

    **Join us and experience Bunnings from the other side of the counter!** **What’s in it for you**when you’re part of our**team**: - Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few - Free standard OnePass membership - Access to over 100+ exclusive team member benefits across health, shopping,...

  • Customer Service Team Member

    6 days ago

    Glenorchy, Australia Bunnings Full time

    Join us and experience Bunnings from the other side of the counter! What’s in it for you when you’re part of our team: - Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few- Free standard OnePass membership- Access to over 100+ exclusive team member benefits across health, shopping, travel and...

  • Animal Management Officer

    1 week ago

    Glenorchy, Australia Glenorchy City Council Full time

    We’re seeking an assertive and resourceful Animal Management Officer to join our team. As Council’s front-line Animal Management Officer, you’ll handle investigations and manage a range of animal-related situations and cases, ensuring compliance with relevant laws and regulations. Your role will involve balancing public education with enforcement, all...

  • Service Manager

    6 days ago

    Glenorchy, Australia Baby Bunting Full time

    Tuesday - Saturday Roster - Paid parental Leave, store discounts, and more! - Customer Service Manager - 3IC At Baby Bunting, we believe our people and our values make the difference and set us apart in the industry. Every day, our diverse and dedicated store team members provide expert product knowledge to support mums, dads, grandparents, and carers...

  • Director Environmental Services

    1 week ago

    Glenorchy, Australia Glenorchy City Council Full time $120,000 - $180,000 per year

    Shape the future of environmental leadership in our communityWe are seeking a visionary, strategic, and highly capable leader to join our Executive Leadership Team as the Director Environmental Services.In this key executive role, you will lead a diverse portfolio including city compliance, environmental health, waste and sustainability, property management,...

  • Hydraulics Investigations Officer

    1 week ago

    Glenorchy, Australia Glenorchy City Council Full time $60,000 - $90,000 per year

    Are you an experienced plumbing or drainage professional with a knack for problem-solving and a passion for community service? We are seeking a dedicated Hydraulics Investigation Officer to join our team and play a crucial role in managing and maintaining our Council's stormwater systems.In this hands-on role, you will investigate and resolve seepage,...

  • Urban Services Coordinator

    2 weeks ago

    Glenorchy, Australia Glenorchy City Council Full time

    We are looking for a suitably qualified **Urban Services Coordinator**to join the team. You will be responsible for assisting the Operations & Maintenance Supervisor in the delivery of work programs required by the position to achieve the objectives of the section. **The successful applicant will have**: - Diploma of Horticulture or equivalent. -...

  • Tadpac Sales Admin Officer

    6 days ago

    Glenorchy, Australia Uniting Vic.Tas Full time

    **Develop KPIs that drive growth within an ethical / moral organisation where people matter**: - **Push business consolidation, growth, and implementation of Tadpac’s strategic plan**: - **Increase take-home pay with access to $15,900 salary packaging benefits** As Sales Admin Officer, you will take the operational role for Tadpac - a disability social...