Customer Service Officer

2 weeks ago

Glenorchy, Australia Road Runners. Tasmanian Couriers Pty Ltd Full time $45,000 - $60,000 per year

We are looking for an enthusiastic, reliable, and experienced Customer Service professional to take on the role of Customer Service Officer.

This full time role commences as casual and moves to permanent full time after successful completion of the probation period. Level 3 Clerks Award.

The primary functions of this role will include but are not limited to:

  • Handling phone and email enquiries
  • General administration
  • Customer Service support for all depots
  • Updating customer database
  • Resolving customer complaints
  • Ensuring complete customer satisfaction

  • Processing customer requests

  • Maintain a clean and safe workspace, and abide by workplace health and safety policies and procedures

  • Be a supportive and effective member of the Road Runners team
  • Processing customer EFT payments
  • Other tasks as directed

What the ideal candidate would look like:

  • Experience in similar customer service role
  • Strong focus on delivery of exceptional customer service
  • Flexibility to manage constant change
  • Holds the ability to work well under pressure and remain focused.
  • Good understanding of safe work practices in a transport environment
  • Ability to ensure compliance with workplace practices and procedures
  • Good literacy and numeracy skills
  • Computer literacy
  • Accurate data entry skills
  • Be customer focused and have excellent telephone manners
  • Desire to improve your skills
  • Clear and accurate communication skills
  • Time Management skills
  • Completing tasks with timeliness and accuracy
  • Ability to set and meet deadlines
  • Deal with clients, suppliers and other employees professionally at all times
  • Outstanding organisational skills with a high attention to detail
  • The ability to multitask in a fast-paced environment
  • The ability to work both autonomously and as part of a team

  • Excellent communication skills, both written and verbal

  • Transport experience advantageous but not essential

  • Casual Customer Service Officer

    3 days ago

    Glenorchy TAS, Australia Glenorchy City Council Full time $45,000 - $65,000 per year

    Join our vibrant Council team as a Casual Customer Service Officer We pride ourselves on delivering exceptional service to our community. If you enjoy helping people, thrive in a fast-paced environment, and want flexible work hours, this is the perfect opportunity for you.The role:As a Casual Customer Service Officer, you will be the friendly first point of...

  • Loss Prevention

    5 days ago

    Glenorchy, Australia TJX Australia (TK Maxx) Full time

    **This role will be primarily based in our Northgate, TAS store.** At TJX, we are proud that, for 40 years, we have been providing apparel and home wares to our customers, all at amazing value. Of course, the merchandise we sell is just part of the story. We fully appreciate it is our Associates who bring our business to life, and we aim to support our...

  • Records Officer

    2 weeks ago

    Glenorchy, Australia Glenorchy City Council Full time

    We are looking for a suitably qualified **Records Officer** to join the team. You will be responsible for providing day to day assistance and perform tasks in the management of Council’s Information Management program and computer system. **The successful applicant will have**: - Excellent communication skills with the ability to relate to people at all...

  • Business Support Officer

    7 days ago

    Glenorchy, Australia APM Full time

    **Am I suited to being a Business Support officer with APM?** We are looking for someone who has a strong administration background and thrives in a fast-paced environment. It is important that you have high attention to detail and a passion for ensuring quality and integrity in everything they do. **A typical week will involve**: The Business Support...

  • Telstra Retail: Part Time Customer Service

    5 days ago

    Glenorchy, Australia Telstra Business Technology Centre Perth South Full time

    **Employment Type**:Permanent **Closing Date**:30 May 2025 11:59pm **Job Title**:Telstra Retail: Part Time Customer Service & Sales Consultant GLENORCHY **Job Summary** As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store...

  • Customer Service Team Member

    3 days ago

    Glenorchy Warehouse, Australia Bunnings Full time $45,000 - $60,000 per year

    Join us and experience Bunnings from the other side of the counterWhat's in it for you when you're part of our team:Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a fewFree standard OnePass membershipAccess to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work...

  • Director Environmental Services

    2 weeks ago

    Glenorchy, Australia Glenorchy City Council Full time $120,000 - $180,000 per year

    Shape the future of environmental leadership in our communityWe are seeking a visionary, strategic, and highly capable leader to join our Executive Leadership Team as the Director Environmental Services.In this key executive role, you will lead a diverse portfolio including city compliance, environmental health, waste and sustainability, property management,...

  • Traineeship - Service Technician

    2 weeks ago

    Glenorchy, Australia Mrael Group Full time

    **MRAEL **are currently seeking a Service Technician Trainee to join the team at **Precision Automotive Equipment.** Our Client, **_Precision Automotive Equipment _**are specialist in the supply, distribution and service of premium automotive workshop equipment. With their own service team, they provide a professional advice, sales and service Australia...

  • Hydraulics Investigations Officer

    2 weeks ago

    Glenorchy, Australia Glenorchy City Council Full time

    Are you an experienced plumbing or drainage professional with a knack for problem-solving and a passion for community service? We are seeking a dedicated **Hydraulics Investigation Officer** to join our team and play a crucial role in managing and maintaining our Council’s stormwater systems. In this hands-on role, you will investigate and resolve...

  • Hydraulics Investigations Officer

    1 week ago

    Glenorchy, Australia Glenorchy City Council Full time $60,000 - $90,000 per year

    Are you an experienced plumbing or drainage professional with a knack for problem-solving and a passion for community service? We are seeking a dedicated Hydraulics Investigation Officer to join our team and play a crucial role in managing and maintaining our Council's stormwater systems.In this hands-on role, you will investigate and resolve seepage,...