Team Leader

2 days ago

Robina Town Centre QLD, Australia Yo Way Frozen Yogurt Full time

Team Leader

Yo Way Frozen Yogurt

Robina Town Centre

We're looking for someone to join our Yo Way team as a Team Leader.

This role requires someone who is highly motivated and doesn't shy away from responsibility. Experience in customer service and managerial experience is a must.

Duties & Responsibilities:

This person will be available Monday to Friday between 8.30am & 6pm for a minimum of 20 hours per week & be able to work autonomously and in a team.

Your duties & responsibilities include:

  • Customer service (meeting and greeting customers, guiding them through the process).

  • Managing day-to-day tasks autonomously, with little supervision

  • Decision-Making, making quick, informed decisions under pressure

  • Communicating with staff on procedures and addressing performance issues with the management team

  • Delegating tasks efficiently to maximise productivity

  • Preparing food and following food safety procedures

  • Day-to-day cleaning & organising

  • Cleaning and maintaining machines and equipment

  • Cash handling and balancing at the end of the day

Knowledge, Skills & Abilities

  • Excellent customer service experience, at least 2 years

  • Able to work autonomously and within a team

  • A natural leader, be able to motivate and lead a team

  • Able to take direction & have the initiative to take control when needed

  • Experience with point of sales & able to pick up computer systems easily

  • Able to count cash easily & balance cash at the end of the shift

Bonus Points

  • Onboarding experience, training new staff and getting them up to speed quickly and effectively including upskilling existing staff

  • Experience in crisis management, skilled in handling unexpected issues like power outages, staff no-shows, or urgent customer complaints with minimal disruption

  • Food safety knowledge & experience working with food

If this sounds like you, send your resume through to:

OR drop it in to us at Yo Way Frozen Yogurt, Robina Town Centre

Job Types: Full-time, Part-time

Pay: $26.55 – $28.90 per hour

Expected hours: No less than 20 per week

Benefits:

  • Employee discount

Work Location: In person

  • Team Leader

    1 week ago

    Robina Town Centre, Australia Gotcha Robina Full time

    **ABOUT US** Gotcha Fresh Tea is a unique offering in the Australian tea space, much more than another 'bubble tea', Gotcha Fresh Tea is freshly brewed and made for each individual order. At GOTCHA, you’ll find a passion and commitment to excellence, an emphasis on respects in how we treat our customers and each other. We are growing in dynamic ways and...

  • Contact Centre Team Leader

    4 days ago

    Robina Town Centre, Australia Qscan Group Full time

    Located at Robina Town Centre with free parking - Leadership role with training and development opportunities - Competitive Salary **About Qscan** *** Qscan is an organisation that is passionate about seeing employees reach their potential. We want to see you develop, grow, and excel personally and professionally. Working for us is more than just a job, it...

  • Team Leader

    4 days ago

    Robina, Australia Nexus Direct Full time

    **Dynamic Team Leader for Fundraising Door-to-Door Team** - Are you a natural leader who thrives in a dynamic environment? - Do you have a proven track record of spearheading successful fundraising initiatives? - Join our team as a Team Leader and take charge of our fundraising door-to-door efforts! **About Us**: We are a passionate team dedicated to making...

  • Team Member On Student Visa

    1 week ago

    Robina Town Centre QLD, Australia Schnitz Robina (Wiki Nexus Pty Ltd) Full time $12,948 - $19,248 per year

    APPLY ONLY IF YOU ARE ON A STUDENT VISAAt Schnitz, we're passionate about hand-made, pan-cooked schnitzels served with a smile. At our Robina Town Centre restaurant, we believe in fresh, quality food and creating a fun, welcoming environment for both our customers and team.The Role – Team MemberAs a Team Member, you'll be the face of Schnitz Robina, making...

  • Team Leader

    2 weeks ago

    Robina, Australia Calvary Full time

    Set in the heart of the community, Robina Rise features every modern luxury for the comfort and convenience of our residents. Our home is renowned in the community for the high quality of care delivered by our caring and compassionate team. **About the role**: As a Team Leader(EN qualified/Cert IV) you will work collaboratively with residents, our dedicated...

  • Team Leader

    6 days ago

    Robina, Australia Calvary Full time

    Calvary - Robina Rise About the role The Team Leader plays an integral role in the provision of high quality care to our residents at all times. The Team Leader supports the Clinical Care Coordinator and Registered Nurse to supervise and coordinate care to the residents across the home whilst actively ensuring the individual needs, wishes and goals of each...

  • Maintenance Team Leader

    1 week ago

    Kwinana Town Centre, Australia Water Corporation Full time

    RDO every fortnight and enjoy a 3-day weekend. - 17.5% Annual Leave loading - $112,195 + Super (Co-Contribution scheme available) **Who are we?** When you join Water Corporation, you play an important role for the people of WA. Our services are essential for life - everyday, millions of Western Australians rely on us to deliver and manage water across our...

  • Department Team Leader

    1 week ago

    Robina, Queensland, Australia Officeworks Full time $60,000 - $100,000 per year

    About us Bigger things happen at Officeworks Our customers, our team and our community are our heart and soul and as a Retail Department Leader (Coordinator) at our Robina store, you will be leading from the front, delivering amazing customer experiences to our customers. Diving into the daily hustle and bustle with positivity and determination bringing...

  • Department Team Leader

    1 week ago

    Robina, Queensland, Australia Officeworks Full time $80,000 - $120,000 per year

    About UsBigger things happen at Officeworks Our customers, our team and our community are our heart and soul and as a Retail Department Leader (Coordinator) at our Robina store, you will be leading from the front, delivering amazing customer experiences to our customers. Diving into the daily hustle and bustle with positivity and determination bringing your...

  • Department Team Leader

    2 days ago

    Robina, Queensland, Australia Careers Officeworks Full time $90,000 - $120,000 per year

    About us Bigger things happen at Officeworks Our customers, our team and our community are our heart and soul and as a Retail Department Leader (Coordinator) at our Robina store, you will be leading from the front, delivering amazing customer experiences to our customers. Diving into the daily hustle and bustle with positivity and determination bringing your...