D365 CE Functional Consultant

Company Description
ARQ, Dialog, CatapultBI, ICEMEDIA, Eighty20, Riley and AccessHQ are now all part of NCS Australia.

About us:
We are NCS Australia We have brought together Australia's best tech talent, working as one to harness technology and advance our communities, to make the extraordinary happen.

We're proud of our rich history of partnering with our clients to develop end to end digital technology solutions to accelerate their transformation and innovation journey. For over 40+ years our diverse global teams have delivered large-scale, mission-critical, multi-platform projects to governments and enterprises.

Job Description
At NCS we are currently looking for a strong Permanent D365 CE Functional Consultant to join our large Government ESS project in Sydney.

We are seeking a highly skilled D365 Functional Consultant to join our team and play a pivotal role in delivering a successful D365 Customer Engagement (CE) implementation. In this role, you'll be the go-to expert, guiding the entire functional delivery process from initial client meetings to final launch.

Your expertise will be vital as you gather requirements directly from the client, ensuring a deep understanding of their needs. With your insights, you'll craft clear and concise design documentation, setting the roadmap for a seamless implementation. Configuration of the D365 solutions will fall under your purview, ensuring functionality aligns perfectly with the client's vision.

But your impact goes beyond technical expertise. Exceptional stakeholder management skills will be key as you navigate relationships with various parties throughout the project. Your ability to communicate effectively, build trust, and foster collaboration will be crucial for a smooth and successful implementation.

The ideal candidate brings a proven track record of delivering successful D365 Customer Engagement (CE) solutions. This includes not only strong functional expertise with D365 CE across multiple implementations, but also a solid grasp of stakeholder management principles. Experience working within Azure environments is a plus, adding another layer of value to your skillset.

Please note you can be based out of Melbourne, Sydney or Canberra for this project

Qualifications

• Deep Functional Expertise in D365 CE: You possess strong hands-on skills across design, configuration, and implementation of D365 CE solutions.
• Masterful Stakeholder Management: Experience in dealing with stakeholders throughout all project phases is key. Your ability to communicate effectively and build trust will ensure smooth collaboration.
• Proven Track Record of Delivery: You have a history of successful D365 CE implementations, with at least three end-to-end projects under your belt.
• Teamwork Champion: You thrive in collaborative environments, working closely with presales and development teams to guarantee a successful project delivery.
• Business Acumen: You possess a strong understanding of business processes and can translate client needs into actionable D365 solutions.
• Analytical Mindset: You can analyze complex business problems and leverage D365 functionalities to optimize workflows and processes.

Additional Information

Why join us:
At NCS Australia, you'll be part of a team that values your growth and development. Our comprehensive global learning and development program will equip you with the skills and knowledge needed to succeed. Plus, you'll be mentored by some of the industry's best, and have access to a worldwide network of career opportunities. Join us now and discover just how far your career can go

We are in the process of refreshing our employee benefits, so don't forget to ask our Talent Acquisition Team about what's on offer.

We take pride in our commitment to valuing and supporting our people and the communities we serve. Diversity, inclusivity, and being different are not just buzzwords for us - they are integral to our culture. We are dedicated to upholding Equal Employment Opportunity Principles and providing reasonable accommodations to all our applicants. If you require any assistance or modifications to navigate our careers site or complete your application, please don't hesitate to reach out to us at

Other important stuff:
To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks.

As we navigate through our business integration process, we will continue to issue contracts under our existing entities of ARQ, Dialog, CatapultBI, ICEMEDIA, Eighty20, Riley or AccessHQ.

Visit our website for more information.

Agencies:
We've got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Why join us:
NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply.

Agencies:
We've got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Work rights and background checks:
To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks