Customer Service Coordinator

2 days ago

Adelaide, South Australia HITACHI GLOBAL AIR POWER AUSTRALIA PTY LTD Full time $60,000 - $80,000 per year
  • Easy parking, good community spirit and regular team lunches.
  • Convenient Dry Creek location
  • Competitive remuneration, career development and an EAP program

Great People. Great Product. Safety Culture. Three very good reasons for choosing a career with Hitachi Global Air Power Australia.

At Hitachi Global Air Power Australia, we offer more than just a job - we provide a pathway to success and personal growth. Align yourself with a respected global brand with 320,000 staff worldwide, enjoying ample opportunities for career progression and continuous training. You'll thrive in a friendly and supportive team where camaraderie is celebrated, we know how to laugh and have each other's back.

Hitachi Global Air Power Australia is proud to offer every employee a range of benefits including competitive remuneration, career development and an Employee Assistance program.

Your new role awaits as a business support professional in our Customer Service and scheduling team in Adelaide.

About the role

In this busy role, you will be responsible for administration and scheduling activity for our field service Technicians. You will relish coming to work if you are someone who loves organising and wants to be part of a small but committed team; keeping your customers happy and the service team busy

On a typical day, you will organise service appointments for our technicians around Adelaide, liaise with parts coordinators to ensure all necessary materials are available, create work orders and keep customers up to date with progress of their job. You'll quickly get to know your customers and have the chance to build long-term relationships.

Other responsibilities include:

  • Addressing customer queries and providing support
  • Preparing pre-qualification contractor management forms
  • Managing technician site access and induction requests
  • Raising, scheduling, and maintaining work orders in our CRM system
  • Providing service quotations to customer requests

This is full-time role starting 7.30 am.

About You

You will be someone who enjoys people contact and prefers to be busy. You take pride in being able to juggle multiple tasks and are looking for a role where you can take charge of your own priorities and get things done.

Ideally, you will have come from a trades, manufacturing, or technical business, however, we welcome applicants from other industries who can demonstrate passion for our business.

To be successful, you'll bring:

  • Minimum 2 years of experience in a phone based customer service environment, where you've learnt how to manage customer expectations
  • Great time management and ability to prioritise
  • Experience with SAP or CRM systems would be of benefit but is not essential
  • Confidence with MS Outlook and Excel

It goes without saying that you know your way around town so can anticipate travel times when booking mobile service technician visits. Experience in scheduling jobs would also be of benefit but isn't essential.

Your journey to success begins with Hitachi Global Air Power Australia, apply now

To apply for this job go to: & enter ref code: Applications close 22 October 2025

  • Customer Service Coordinator

    4 weeks ago

    Adelaide, South Australia ACH Group Full time

    OverviewJoin ACH Group as a full time Customer Service Coordinator based at Residential Care Home Kapara in Glenelg. The base pay range is provided by ACH Group; your actual pay will be based on your skills and experience—talk with your recruiter to learn more.Base pay range$33.51/hr - $33.51/hrAbout ACH GroupFor over 70 years, ACH Group, a not for profit...

  • Customer Service Coordinator

    4 weeks ago

    Adelaide, South Australia ACH Group Full time

    OverviewJoin ACH Group as a full time Customer Service Coordinator based at Residential Care Home Kapara in Glenelg. The base pay range is provided by ACH Group; your actual pay will be based on your skills and experience—talk with your recruiter to learn more.Base pay range$33.51/hr - $33.51/hrAbout ACH GroupFor over 70 years, ACH Group, a not for profit...

  • Customer Service Coordinator

    2 days ago

    Adelaide, South Australia ACH Group Full time $60,000 - $90,000 per year

    About ACH Group: For over 70 years, ACH Group a leading not-for-profit in aged care, has enriched the lives of older South Australians. With over 1,900 dedicated individuals working together, we're able to create good lives for our customers. With purpose lead roles across residential care, retirement living, home and community care, health and wellness,...

  • Customer Service Coordinator

    4 days ago

    Adelaide, South Australia AVK Australia Holding Pty Ltd Full time $50,000 - $80,000 per year

    About our OrganisationAVK is a highly respected global business and one of the leading valve manufacturers in the water supply, wastewater, civil infrastructure, gas, fire protection and industrial sectors. The AVK Group operates more than 100 companies worldwide, supplying to more than 80 countries and employs around 5,300 people. AVK's core business is the...

  • Customer Service Coordinator

    2 days ago

    Adelaide, South Australia Hitachi Global Air Power Full time $60,000 - $80,000 per year

    Easy parking, good community spirit and regular team lunches.Convenient Dry Creek locationCompetitive remuneration, career development and an EAP programGreat People. Great Product. Safety Culture. Three very good reasons for choosing a career with Hitachi Global Air Power Australia.At Hitachi Global Air Power Australia, we offer more than just a job - we...

  • Customer Service Coordinator

    4 weeks ago

    Adelaide, South Australia Reece Group Full time

    Overview Join to apply for the Customer Service Coordinator - Direk role at Reece Group. About Viadux We keep things flowing. We are Australia's leading supplier of plumbing and bathroom products with over 10,000 people located in 900+ branches globally. As part of the Reece group, Viadux provides products that keep our water supplies running and...

  • Customer Service Coordinator

    4 weeks ago

    Adelaide, South Australia Reece Group Full time

    OverviewJoin to apply for the Customer Service Coordinator - Direk role at Reece Group.About ViaduxWe keep things flowing.We are Australia's leading supplier of plumbing and bathroom products with over 10,000 people located in 900+ branches globally. As part of the Reece group, Viadux provides products that keep our water supplies running and our communities...

  • Service Coordinator

    4 days ago

    Adelaide, South Australia Affinity Alliance Full time $60,000 - $80,000 per year

    Company DescriptionAt Affinity Alliance, we empower individuals with disabilities through innovative solutions and compassionate support. Our mission is to foster an inclusive society that celebrates differences and ensures disability is acknowledged as a unique part of the human experience. We provide personalized support plans, skill training, therapy, and...

  • Customer Service

    4 weeks ago

    Adelaide, South Australia Accept Care Full time

    OverviewWe have proudly served the Adelaide community for over 25 years. We provide 24/7 support to help clients live safely and independently at home, offering both aged care and disability services. Accept Care is guided by core values of honesty, compassion, accountability, respect and excellence in everything we do. We strive to develop a positive...

  • Customer Service

    4 weeks ago

    Adelaide, South Australia Accept Care Full time

    OverviewWe have proudly served the Adelaide community for over 25 years. We provide 24/7 support to help clients live safely and independently at home, offering both aged care and disability services. Accept Care is guided by core values of honesty, compassion, accountability, respect and excellence in everything we do. We strive to develop a positive...