Records & Information Analyst

Records & Information Analyst

Step into a pivotal role where your expertise in records management will shape agency-wide practices. We're seeking a proactive professional to lead best practice records keeping principles, ensuring compliance with NSW Government standards, and driving continuous improvement in our records systems.

What the opportunity is:

• Employment with Museums of History NSW
• Clerk Grade 7/8. Remuneration package includes salary ($113,574 - $125,720 full-time equivalent), employer's contribution to superannuation and annual leave loading.
• Ongoing part-time employment at 21 hours per week.
• The role will work across Sydney.

What we do

Museums of History NSW brings together a portfolio of iconic museums, rich collections and heritage sites, the nation's oldest archive collection, vital recordkeeping services and expert staff.

We bring history to life by sharing the stories of our places and collections. Through the State Archives Collection, we manage NSW's official documentary heritage, supporting government transparency and the public's right to access information.

These two roles do not just sit side by side – they inform and enrich each other. By preserving and making accessible our places, collections and archives, we create opportunities for people to explore the past and better understand their own place in the world. By supporting lifelong learning and inviting people to come together, we promote civic literacy, empathy, wellbeing and belonging.

We believe that history belongs to everyone. This is the promise and the purpose of MHNSW.

Museums of History NSW is a state cultural institution, established under the Museums of History NSW Act 2022. It is an agency of the NSW Department of Creative Industries, Tourism, Hospitality and Sport (DCITHS).

What you'll do with us:

This role will provide services for Museums of History NSW's recordkeeping program including Content Manager administration, technical support and training to staff at all levels, and assisting with records access and storage issues.

For more information on the role contact David Thornell, Principal Project Manager ICT, via email

Click here for the role description including the capabilities required for this role.

What you need to do to apply

To apply you will need to submit the following:

• A one to two page cover letter outlining how your skills and experiences meet the essential requirements for this role.
• A current resume listing two referees, and
• Respond to the 2 targeted questions (no more than 300 words per answer). Your responses to the targeted questions should be submitted online during your application and not included in the covering letter.

What you need to tell us - Targeted questions:

1.With reference to your capabilities and experience, how would you investigate and respond to potential unauthorised access to confidential and private information?

2.A large part of the responsibilities for this role are to ensure the efficient and effective operations of the Content Manager (Electronic Document Records Management) System. Demonstrate your skills and experience, using relevant examples to show how you effectively manage Content Manager.

Essential requirements of the role:

• Extensive experience in the administration of the Content Manager Electronic Document and Records Management System (EDRMS).
• Understanding of NSW Government records management practices and standards.
• A proactive attitude towards work with the ability to take initiative in foreseeing and resolving potential challenges.
• Excellent time management and organisational skills with the ability to manage competing demands, priories and deadlines within a high-pressure environment.
• High degree of accuracy and confidentiality when managing records.
• Strong written and oral communications skills with excellent interpersonal skills.
• Strong analytical and problem-solving skills with the ability to exercise independent judgment in dealing with a wide range of issues.
• Willingness to work across different MHNSW locations.

Also note:

• For additional resources to help prepare your application and understanding of the process please refer to Applying for a job.
• Our team can provide alternative formats to apply, make adjustments to the recruitment process and offer information about workplace adjustments and support networks. If you are a person who requires adjustment and would like to request assistance, please contact
• For technical support with your application please contact
• To be eligible for an ongoing role in the NSW Public Sector you need to be an Australian Citizen or Permanent Resident. For temporary and casual roles, you need to hold a valid visa giving you permission to work in Australia as required by the role.
• All successful candidates will be required to undergo a criminal record check with NSW Police.
• A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Submit your application before the closing date: 10am Monday 29 September

Diversity and Flexible Working

We are expert keepers and tellers of history, and its many stories, peoples, and cultures. We want to create a team and workplace that reflects this diversity as well as the diversity in the communities we serve. We know through experience that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better, more inclusive results and connects our people to our communities, to our history, and to each other.

Our vision is to support and empower First Nations people, communities and culture, and across the sites that we care for, we are committed to shifting perspectives, truth telling and delivering honest reflections on history.

We understand that flexibility means different things to different people and are committed to offering flexible work arrangements where and when possible.

Our team can provide alternative formats to apply, make adjustments to the recruitment process and offer information about workplace adjustments and support networks.

For more information, please visit:

Information on some of the different types of disabilities.

Information on adjustments available for the recruitment process.

Thank you for your interest in this role. We look forward to receiving your application.