Salesforce Business Analyst

1 week ago

Darlinghurst NSW, Australia Nextt Group Pty Ltd Full time $90,000 - $120,000 per year
  • Lead the way in transforming how we deliver NDIS services through SF innovation
  • Act as Product Owner and drive system enhancements, insights & decision making
  • Collaborate to streamline processes, boost efficiency & improve client outcomes

At Nextt, we're passionate about delivering person-centred support. As a leading NDIS provider across QLD, NSW, VIC, and SA, we're committed to supporting people to live their best lives – and we need great people to help us do that.

We're entering an exciting new chapter with the implementation of Salesforce, transforming the way we work and unlocking real-time insights that drive smarter, faster decisions. To help us fully leverage this opportunity, we're looking for a Salesforce Business Analyst to join our team based in Sydney, or Melbourne

The Role

Acting as Product Owner for Salesforce across the Nextt Group, you'll play a key role in bridging business needs and technology solutions. You'll analyse, design, and deliver Salesforce-enabled business processes that improve efficiency, enhance the customer experience, and support organisational objectives.

Key responsibilities include:

  • Planning and facilitating workshops to capture requirements and spark innovation.
  • Translating data into meaningful insights through dashboards and reports.
  • Identifying opportunities for process improvement and automation.
  • Crafting clear user stories with defined acceptance criteria.
  • Partnering across Central Services, Finance, and Client Experience to streamline workflows.
  • Driving user adoption and leading change management for new features.
  • Supporting the ongoing enhancement of Salesforce capabilities across the business.

About You

You're a proactive problem solver who thrives on turning complex requirements into simple, effective solutions. You bring strong analytical skills, attention to detail, and the ability to communicate with both technical and non-technical stakeholders.

What you'll bring:

  • 5+ years' experience as a Business Analyst in large or complex environments.
  • 3+ years' hands-on Salesforce experience (Salesforce certifications highly regarded).
  • Experience developing reports, dashboards, and process automations.
  • Experience in healthcare or financial services (NDIS sector experience advantageous).
  • Familiarity with agile project management tools (e.g. Jira, Confluence, Azure DevOps).
  • Proficiency with diagramming software (e.g. Lucidchart, Microsoft Visio).
  • Strong communication and change management skills.

Ready to make a difference?

Apply now with your resume and a short cover letter.

For a confidential chat, contact our Talent Acquisition Manager - Jean @

Let's build a better future – together.

Workplace diversity is highly valued at The Nextt Group, and we recognize a diverse workforce is beneficial for our employees and our clients. Here at The Nextt Group, we actively encourage and welcome candidates from culturally and linguistically diverse backgrounds, candidates with disability, members of the LGBTQIA+ community, and First Nations and Torres Strait Islander candidates.

  • Salesforce Business Analyst

    1 week ago

    Darlinghurst, New South Wales, Australia Nextt Full time $80,000 - $120,000 per year

    At Nextt, we're passionate about delivering person-centred support. As a leading NDIS provider across QLD, NSW, VIC, and SA, we're committed to supporting people to live their best lives - and we need great people to help us do that.We're entering an exciting new chapter with the implementation of Salesforce, transforming the way we work and unlocking...

  • Manager, Revenue

    3 days ago

    Sydney NSW, Australia Salesforce Full time $150,000 - $200,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryFinanceJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword...

  • IT Business Analyst

    3 days ago

    North Sydney NSW, Australia Simplus Australia Full time $80,513 - $185,328 per year

    Business Analyst (ICT Business Analyst)Positions available in : Sydney , Melbourne and BrisbaneWork Type: Hybrid/ RemotePermanent /Full time opportunityEvery role at Simplus requires a professional who has a broad understanding of professional services and who possess the tool kit of a consultant. That tool kit will include stakeholder management, keen...

  • Business Analyst

    3 weeks ago

    NSW - Sydney - City & Inner West, Australia LeadersIT Services Pty Ltd Full time

    Key Responsibilities: Successful production of requirements documentation Successful coordination workshops during the requirements gathering and analysis process Timely completion of all deliverables to quality and plan Appropriate management / escalation of risks identified during the requirements phase Identifying and evaluating inefficiencies and...

  • Chef de Cuisine

    2 weeks ago

    Sydney NSW, Australia Salesforce Full time $80,000 - $120,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryReal Estate & Facility ManagementJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And...

  • Salesforce Administrator

    5 days ago

    Sydney Inner Suburbs NSW, Australia Suncorp Group Full time $80,000 - $120,000 per year

    Drive platform optimisation across Insurance portfoliosFlexible hybrid working and paid study supportContribute to secure, scalable Salesforce innovationAs a Salesforce Administrator, you'll support agile delivery across Commercial and Personal Injury Insurance by configuring and maintaining a secure, high-performing Salesforce platform. You'll work with...

  • Business Analyst

    1 week ago

    Macquarie Park NSW, Australia FinXL Full time $240,000 - $300,000 per year

    Job detailsPosted09 October 2025SalaryAU$700 - AU$800 per dayLocationMacquarie ParkJob type ContractDiscipline Digital & Product EngineeringReference90M0679982_ Job descriptionFinXL Professional Services is a leading IT consultancy that partners with clients to bridge the gap between business needs and technology capabilities. Since 2003, we've been...

  • Associate Business Analyst

    1 week ago

    Mascot NSW, Australia FinXL Full time $90,000 - $120,000 per year

    Job detailsPosted29 October 2025SalaryNegotiableLocationMascotJob type ContractDiscipline Digital & Product EngineeringReference90M0681851_ Job descriptionAssociate Business AnalystSouth Sydney based and Work from home- hybrid12 Months + contractFinXL by Randstad Digital focuses on accelerating client's digital transformation journeys by providing...

  • Strategic Business Intelligence Lead

    1 week ago

    Darlinghurst, Australia Nextt Group Full time

    Join our Salesforce transformation, driving smarter, data-informed decisions - Support a leading NDIS provider focused on person-centered support - Join a passionate team committed to helping people live their best lives. At Nextt, we’re passionate about delivering person-centered support. As a leading NDIS provider across QLD, NSW, VIC, and SA, we’re...

  • Senior Business Analyst

    24 hours ago

    Sydney NSW, Australia Genpact Australia Full time $120,000 - $180,000 per year

    Ready to build the future with AI?At Genpact, we don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow...