Cleaning Supervisor

Job Title: Cleaning Supervisor
Location: Williamtown, NSW
Employment Type: Full-Time
Company: BGIS

About BGIS:
BGIS is a leading provider of integrated facility management services, supporting Defence and government clients across Australia. We are committed to service excellence, innovation, and building strong client relationships. Join a team where your work truly matters.

The Opportunity:
We are currently seeking a proactive and experienced Cleaning Supervisor to oversee cleaning and housekeeping services at our Defence site in Williamtown, NSW. In this full-time position, you will lead a team of staff, manage daily operations, ensure compliance with contract requirements, and uphold high standards of service delivery.

Please note: Due to security clearance requirements, this role is open to Australian citizens only.

Key Responsibilities:

Operations & Compliance

• Prepare and manage cleaning rosters in line with service delivery and budget expectations
• Conduct daily pre-start meetings and weekly toolbox talks to ensure effective communication
• Carry out a minimum of 20 service inspections and 4 specialist inspections each week
• Monitor stock levels and handle ordering to ensure readiness and efficiency
• Ensure WHS incidents are reported within required timeframes
• Maintain accurate records, manage passes, and submit monthly compliance reports

Leadership & People Management

• Lead, motivate, and support the cleaning and housekeeping team
• Process timesheets and manage staff leave and absenteeism
• Ensure all staff are adequately trained and follow BGIS safety and service procedures
• Promote a positive, values-driven team culture

Customer & Stakeholder Engagement

• Act as the main point of contact for all cleaning operations on-site
• Build strong relationships with clients, contractors, and stakeholders
• Address and resolve any issues or complaints promptly and professionally
• Represent BGIS in meetings and provide required reporting

What We're Looking For:

Qualifications & Experience

• Demonstrated experience supervising cleaning teams in a facilities or property setting
• Strong verbal and written communication skills
• Experience conducting inspections, audits, and compliance reporting
• Familiarity with WHS procedures and staff management
• Previous experience with large-scale contract management is highly regarded

Key Attributes

• Customer-focused with a commitment to delivering high-quality service
• Strong leadership and team-building skills
• Detail-oriented and highly organised
• A collaborative and solutions-focused mindset

Why Join BGIS?

• Be part of a secure and respected Defence contract
• Work in a supportive and collaborative environment
• Opportunities for growth and development
• Competitive salary and benefits package

Apply Now
If you're ready to lead a hardworking team and play a key role in delivering high-quality services at a Defence facility, apply today.

Please note: This role is open to Australian citizens only due to Defence security clearance requirements.