Cleaning Supervisor

**Job Title: Cleaning Supervisor**
**Location: Richmond, NSW**
**Employment Type: Full-Time**
**Company: BGIS**

**About BGIS**:
BGIS is a leading provider of integrated facility management services, supporting Defence and government clients across Australia. We are committed to service excellence, innovation, and building strong client relationships. Join a team where your work truly matters.

**The Opportunity**:
We are currently seeking a proactive and experienced **Cleaning Supervisor**to oversee cleaning and housekeeping services at our Defence site in **Richmond, NSW**. In this full-time position, you will lead a team of staff, manage daily operations, ensure compliance with contract requirements, and uphold high standards of service delivery.

**Please note: Due to security clearance requirements, this role is open to Australian citizens only.**

**Key Responsibilities**:
**Operations & Compliance**
- Prepare and manage cleaning rosters in line with service delivery and budget expectations
- Conduct daily pre-start meetings and weekly toolbox talks to ensure effective communication
- Carry out a minimum of 20 service inspections and 4 specialist inspections each week
- Monitor stock levels and handle ordering to ensure readiness and efficiency
- Ensure WHS incidents are reported within required timeframes
- Maintain accurate records, manage passes, and submit monthly compliance reports

**Leadership & People Management**
- Lead, motivate, and support the cleaning and housekeeping team
- Process timesheets and manage staff leave and absenteeism
- Ensure all staff are adequately trained and follow BGIS safety and service procedures
- Promote a positive, values-driven team culture

**Customer & Stakeholder Engagement**
- Act as the main point of contact for all cleaning operations on-site
- Build strong relationships with clients, contractors, and stakeholders
- Address and resolve any issues or complaints promptly and professionallyRepresent BGIS in meetings and provide required reporting

**What We’re Looking For**:
**Qualifications & Experience**
- Demonstrated experience supervising cleaning teams in a facilities or property setting
- Strong verbal and written communication skills
- Experience conducting inspections, audits, and compliance reporting
- Familiarity with WHS procedures and staff management
- Previous experience with large-scale contract management is highly regarded

**Key Attributes**
- Customer-focused with a commitment to delivering high-quality service
- Strong leadership and team-building skills
- Detail-oriented and highly organisedA collaborative and solutions-focused mindset

**Why Join BGIS?**
- Be part of a secure and respected Defence contract
- Work in a supportive and collaborative environment
- Opportunities for growth and development
- Competitive salary and benefits package

**Please note: This role is open to Australian citizens only due to Defence security clearance requirements.