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Retail Shop Manager - Mt Barker
Job Type: Permanent Full Time
Exciting Opportunity to Lead with Purpose and Drive Retail Success with Community Impact.
We seek an experienced and motivated Retail Shop Manager to lead our team of staff and volunteers in achieving sales objectives and fostering a positive customer experience for all. The Retail Shop Manager will be responsible for overseeing all aspects of shop operations, including team management, customer service, inventory management, and compliance with organisational policies and procedures.
As the Retail Shop Manager, you will lead a team of staff and volunteers to achieve sales objectives and foster a positive customer experience. Your responsibilities will include overseeing all aspects of shop operations, team management, inventory control, and ensuring compliance with organisational policies and procedures.
About Us:
The St Vincent de Paul Society (SA) Inc (The Society) is a major international charitable and voluntary organisation that has been operating in South Australia since 1884. Our principal role is to provide for or alleviate the needs of disadvantaged people in the community. The Society is committed to addressing poverty and hardship through direct support and advocacy.
In South Australia, The Society has over 2,500 members and volunteers, 140 employees, 35 shops, 10 Fred's Van locations, a Refugee and Asylum Seeker Service, and both Men's and Women's Crisis Centres. Our local member networks, known as Conferences, are active in over 56 communities across the state. Together, we are all playing our part to create positive change.
Our retail network of stores plays an important role in delivering on our Mission, as proceeds from sales go directly into funding various programs such as providing emergency relief, accommodation assistance, food support, and other services.
Key Responsibilities:
- Lead and motivate a team of staff and volunteers to meet sales objectives, ensuring that financial targets are met to fund the Society's charitable services and initiatives.
- Ensure exceptional customer service.
- Oversee daily operations, including sorting donations, pricing, inventory management, and compliance with WHS guidelines.
- Develop and implement effective visual merchandising strategies.
- Manage sales and expenditures to meet budget targets.
- Ensure adherence to the Society's policies and procedures.
- Handle administrative tasks and reporting obligations.
- Perform store opening and closing procedures, including associated duties.
About You:
You bring a positive, can-do attitude and thrive in a team-oriented, hands-on environment. We're looking for someone who is a collaborative team player and an inspiring people leader with a proven ability to motivate and guide others. You should have:
- Proven success in managing retail stores and meeting financial targets
- Strong people management skills, with experience leading and developing diverse teams
- Experience supervising and supporting volunteers (highly desirable)
- Retail fashion experience and an eye for styling and merchandising
- Strong communication and customer service skills
- Alignment with Vinnies' values and mission to make a community impact
- A Certificate III in Retail or similar qualification (desirable)
- Experience in not-for-profit organisations (a plus)
Special Conditions:
- Employment is subject to satisfactory National Police Check and pre-employment health assessment.
- Availability to work weekends.
- The Retail Shop Manager position is physically demanding, requiring lifting, standing for long periods, and other tasks.
- A valid driver's Licence (Class C) is preferred.
What we can offer you:
- A friendly, collaborative, and inclusive work environment
- Salary packaging arrangements – helping you save on tax
- Staff discounts in-store
- Ongoing training and development opportunities
- Free and confidential Employee Assistance Program and other financial and wellbeing initiatives
- The chance to make a real impact through your role
How to Apply:
If this looks like the role for you, join us in making a meaningful impact in your community and be part of a team dedicated to supporting the Society fulfil its mission.
Please apply as soon as possible as we will be reviewing applications as they come in and may close the advertisement earlier.
Please apply via SEEK and submit your resume and a brief cover letter detailing your relevant experience, enquiries can be directed to
The position description is available via our website here:
Applications close: Wednesday 3 September 2025
Join us in our mission to drive retail success while positively impacting our community. Be a part of something meaningful. Applications will be reviewed as they are received, and the position may be filled prior to the closing date. Early applications are encouraged.
St Vincent de Paul Society (SA) inc is an Equal Employment Opportunity Employer and is committed to engaging a diverse workforce. The Society strongly encourages applications from people from Aboriginal and Torres Strait Islander backgrounds, people with disability, people from diverse cultural and linguistic backgrounds.
