Field Service Technician – Smart Drink Dispensing Systems

8 hours ago

Ultimo, New South Wales, Australia Refilled Operations PTY LTD Full time $60,000 - $90,000 per year
About Refilled

At Refilled, we're pushing for extraordinary We are transforming the simple act of having a drink into an act of climate action. As an Australian eco-tech company, we're eliminating single-use plastic bottles through our smart beverage refill systems, helping offices, gyms, universities, and communities go plastic-free by 2030.

When you choose to work with Refilled, you're not just joining a company, you're helping drive the transition to a cleaner, more sustainable future.

About the Role

We're looking for a Field Service Technician who's hands-on, reliable, and passionate about their work to join our growing Sydney team. This role isn't your average vending or delivery job, it's an opportunity to make a real impact every day.

You'll be responsible for ensuring our network of Refillers operates smoothly by managing on-site servicing, restocking, cleaning, and basic maintenance. You'll be the friendly face of Refilled by supporting clients, troubleshooting minor issues, and keeping every dispenser fully functional.

Key Responsibilities
  • Refill machines with flavour cartridges, CO₂ cylinders and functional boosters at client locations (Sydney CBD within a 20km radius)
  • Perform basic equipment checks and maintenance (faults, internet connectivity, LEDs, flow sensors, carbonation levels etc).
  • Conduct routine cleaning to maintain high hygiene standards.
  • Deliver and install Refillers at new client sites or offsite events.
  • Log activities and report any technical issues via mobile service applications.
  • Maintain accurate inventory of stock and replacement parts at warehouse locations.
  • Provide exceptional customer service, ensuring a smooth and positive on-site experience.
Essential Requirements
  • Current valid Driver's License.
  • Ability to complete a Police Check.
  • Reliable, self-motivated, and detail-oriented.
  • Excellent communication skills and a customer-first mindset.
  • Able to work both independently and as part of a small, high-performing team.
  • Physically capable of lifting and transporting materials and equipment.
What We Offer
  • A supportive, respectful, and mission-driven team environment.
  • Training and development to build your technical and operational skills.
  • Company van, tools, and safety gear provided.
  • Weekly pay and transparent growth opportunities.
  • 6-month review with the opportunity for permanent employment.
Why You'll Love Working with Us
  • Start-up culture – we work hard but have fun doing it.
  • Be part of a team driving real environmental impact.
  • Work with cutting-edge smart beverage technology.
  • Every refill helps remove thousands of plastic bottles from the planet.

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