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Retail Sales Assistant

2 weeks ago

Footscray, Victoria, Australia Western Bulldogs Full time $45,000 - $60,000 per year

About the business
Fiercely proud of our unique Western Suburbs heritage – the Western Bulldogs have represented Melbourne's West, our geographic heartland, for over 100 years. Our famous Bulldog fighting spirit mirrors that of the West – where hard work and standing up for what you believe in matters. We are the team of the Mighty West, for the West, which has been ingrained in our club for many years. However, our story is no longer only defined by where we come from. Our horizons have lifted, unprecedented opportunities await, and with that there is a moment in time to evolve.

While some things change, some stay the same. Our Club still exists to bring people together and create lasting memories, as much as it strives to win premierships. It's about our people, and their shared passion for the red, white and blue. It's about ambition, pride, determination, and having a place to call home. We'll always be entrenched in our community, embracing the beauty and strength in its diversity. It's the story of what it means to be a Bulldog 'Through & Through'.

We strive to create an inclusive environment where all are celebrated and belong regardless of age, ability, gender, sexual orientation, religion or background. We are a child safe organisation committed to the safety and wellbeing of all children and young people. If you are looking to be a part of a committed and passionate team, the Western Bulldogs encourage you to apply for this fantastic role.

Your contribution to the team includes
The role of Retail Sales Assistant provides assistance to the Merchandise team with facilitating all aspects of the retail operations at the Western Bulldogs. This role is also responsible for:

  • Providing all customers with an efficient, friendly, high-quality service which deals with a complete range of customer enquiries within all aspects of the merchandise department
  • Attend to telephone and email enquiries from internal and external customers.
  • Maintain knowledge of product, current sales and promotions
  • Assist Merchandise & eCommerce Coordinator in the effective management of all administrative duties within the retail store.
  • Assist merchandise team on event days and game days as required.

Skills and experience

  • Basic Microsoft Suite Knowledge
  • Basic knowledge of Point-of-Sale System (Lightspeed or similar) preferred
  • Basic knowledge of eCommerce platform (Big Commerce or similar) preferred
  • High level of Customer service skills
  • Previous retail operations experience essential
  • Ability to deliver department objectives and sales budget

What's on offer

  • Close to West Footscray Station with free onsite parking available
  • Club membership - Free access to Western Bulldogs AFL and AFLW home games for you and your family
  • Continuous learning & development – Array of paid and discounted professional training and development opportunities on offer
  • Deals & Discounts with Club corporate sponsors - over 40% in some cases
  • Wellbeing focus including - we support our staff to complete a proactive wellbeing plan, access to club gym, wellbeing sessions and activities across the year

How to Apply
Successful candidates will be required to hold a valid working with children check and a satisfactory national criminal history check.

If you are interested in working in a challenging yet extremely satisfying position, please click on & attach your resume and a cover letter outlining your key attributes. Applications close at 5pm Monday 26 August.

Please note applications will be reviewed upon submission.

Western Bulldogs acknowledges that we reside on traditional lands of the Kulin Nation. We offer our respect to the Elders of these traditional lands, and through them to all Aboriginal and Torres Strait Islander peoples past, presenting and emerging. Western Bulldogs encourages Aboriginal and Torres Strait Islander people to apply.