Mental Health Support Workers

CSBS is seeking Support Workers to help shape meaningful outcomes every day. We're expanding our team and currently have an exciting opportunity to support two female participants in Banya (Sunshine Coast). If you're passionate about person-led care and want to be part of a values-driven team, we'd love to hear from you.

About the roles

These roles are providing mental health and disability supports to two female Participants who live in Banya on the Sunshine Coast. This is a 24/7 Supported Independent Living environment.

Due to the second Participant moving into this location shortly, we have four permanent part time positions available.

Please note: There is a small friendly dog in this home.

It is essential that applicants are confident in managing Bipolar Affective Disorder, Depression, Diabetes and providing high personal care supports. One of these Participants is unable to ambulate and is dependent on a wheelchair.

For applicants that have experience with Autism and or Dementia, there is an opportunity for additional hours supporting a male Participant at a different location.

We have an immediate commencement available for these positions and offer paid buddy shifts and orientation.

The ideal candidate(s) will have:

·       Experience supporting individuals with physical and intellectual disabilities, including hoisting and personal care assistance.

·       Experience with diabetes management

·       A passion for empowering individuals and fostering independence.

·       At least 24 months' experience in complex SIL environments

·       A calm, non-judgemental approach with strong professional boundaries

·       Experience working with individuals who require mental health supports.

·       Flexibility to work across a variety of shifts (including sleepover shifts)

·       Have experience in providing trauma-informed care.

·       You are patience, understanding, and confident with de-escalation techniques.

·       Will be comfortable providing supports with a small dog in the home.

Why Join CSBS?

Explore and grow

·       Work across different locations and teams

·       Work with a range of individuals and strengthen your support skills

We invest in you

·       Paid training: Induction, MAYBO, buddy shifts

·       Training in restrictive practices and positive behaviour support

We value your time

·       Above-award rates for active overnight shifts

·       Above-award rate for Sleepover allowances

·       Early access to shifts (rosters released 3–4 weeks in advance)

Your wellbeing matters

·       Access to Fitness Passport – enjoy discounted access to gyms across QLD

·       Free Employee Assistance Program (EAP)

You belong here

·       We're a NDIS-registered provider built on the person-led philosophy, dignity, co-design, and choice

·       Inclusive culture that welcomes people of all abilities, cultures, and identities

Relevant probity items required

·       NDIS Worker Screening Check

·       Positive Notice - Blue Card

·       Current First Aid & CPR Certificate

·       Reliable smartphone with data

·       Completion of the NDIS Worker Orientation Module 'Quality, Safety and You'.

If you can demonstrate that you have the skills and abilities to be considered for this role, and would like to be part of our team, please apply today.

Alternatively, please contact our HR Team at 

About us

We are a NDIS-registered provider supporting people with disability across southeast Queensland.

We support people to practice decision-making across all parts of life, and our relationship-based model of co-designing supports places the person at the centre of all their life decisions, so a person can live their best life, make their plans, and be treated with dignity and respect, free from discrimination.

We are an energetic and motivated workforce. We come from all walks of life with complementary skills and abilities. Recruiting talented people with diverse backgrounds and life experiences, helps us make sound business and organisational decisions and grow our culture of mutual respect.

People of all ages, abilities, genders, cultures, and ethnicities are encouraged to apply for positions with us.

To learn more about us, visit

Curious to see learn more about the life of a Support Worker at CSBS?  Read our article here []